Stacy H.
Abysmal
Abysmal Just absolutely sick and tired of Harbour Freight Spam, its constant and eachbtime it arrives I think the owner of this business must be......
Harbor Freight Tools
Harbor Freight Tools (harborfreight.com) has 543 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 434 reviews with 1 star · Clear filters
Stacy H.
Abysmal Just absolutely sick and tired of Harbour Freight Spam, its constant and eachbtime it arrives I think the owner of this business must be......
Dave G.
Bought a product there last week. Brought it back today to return without a paper receipt. Had credit card statement and could show them charge online. They refused to accept return. Salespeople that sold it to me suggested that I photoshopped my online credit card statement. Terrible return policy. Terrible customer service. Suggesting your clients are committing fraud. What a way to do business
aaron H.
A terrible experience. Lost money trying to renew my membership today, before it expire in June 15th, my subscription was renewed but for May 26th, 2026, not June 15th 2026! Their costumer support were unable to assist, since their system "logic" works in that way and I should only renew it at the last day of my previous membership. Doesn't make sense, I cannot pay in advance to extend my membership. It will be my last year using it.
Mike J.
tried to get help locating the battery in a welding helment and they just brushed me off . they told me to buy a new helment withg a extended wattanty and when it goes dead bring it back and get another one. what a way to run a business in bartlesville okla.i guess ill need to start going to tulsa again .
David H.
Harbor freight hires scam sites to identify customers and spams them religiously you can't block them we need to stop buying harbor freight and get them to out of business
Denice Landry R.
Tried to get a copy of receipt, only a week old. Went to the store as advised. spoke to the asst manager or manager (lady). If you have no phone no listed with them ....no go....she stated she would have to go thru all transactions that day. Did not offer to do that for me. I had all the information CC ,my name, date of trans.,. They have a crappy system to be able to give you a receipt. Even if they pull up the trans #, still have to ph no. Thats pathetic Horrible customer service
william B.
DISGUSTING...ITS A SAD DAY WHEN YOU CANT EVEN BUY AN AMERICAN FLAG MADE IN AMERICA. GET YOUR ACT TOGETHER HARBOR. YOUR EITHER FOR US OR AGAINST US. STUDY LATE 1800S WE ONLY HAD TARRIFS AND NO TAXES N WE WERE SO RICH. MAKING AMERICA GREAT AGAIN. BRINGING BACK OUR JOBS. HARBOR TRY MAKING chinas FLAG N SELLING IT TO THEM. NO WORDS DISGRACE FULL.
Reta
I have purchased 2 different tools from Harbor Freight and they don’t last anytime and I hardly even used them any so don’t buy their tools. Unless you buy an extended warranty which can’t remember them asking your out in the cold. Had these less than a year. If a product doesn’t have at least a one year warranty the company knows it’s junk. I couldn’t even find on the product how long the warranty was. They may have a good price but more than likely you’ll end up with nothing in a short while