Harbor Freight ToolsReviews of harborfreight.com

Bought a tire puncture kit. Got a flat tire. Tried using the device, it bent and was unusable. Got the tire fixed at Costco. Returned to Harbor Freight. I did not have a receipt but it was labeled Harbor Freight I just wanted a kit that worked. I was not a member of their rewards program so I did not have a phone or other way for my purchase to be tracked. They wanted my ID but I was not comfortable with that. I will not be returning to Harbor Freight.

Bought a sun joe pole saw and guess what? They don't carry tension screws! Isn't that funny. Returning pole hedger just bought to avoid a future issue if need a part. Ridiculous when buy products that companies don't support.

Awful tools, management and Corporate policies! Buyers beware

Harbor Freight is a total chicken s**t outfit. And they are morons too. Chicken S**t: they sold me a dried out epoxy pkg that was not usable and, unbeknownst to me, the paper receipt says "all sales are final." I could hardly squeeze the paste out of the A and B tubes. I go back to get it replaced and I'm informed that all sales on that item are final and there is nothing they can do, given company policy. The message is "sure, we sold you a defective product but that's your problem, not ours" - based on the printed comment on the receipt. That response is not acceptable. Morons: last 20 years I've spent at least $100/year at HF. And, otherwise, that would likely continue for the next 10 years. To replace a product that they sold me for $5, would likely cost HF about $1. So, to maintain this anti-consumer policy and save a $1 for the bottom line, they have lost a customer that was likely to spend $1,000 over the next 10 years, resulting in a profit of $500. Save $1 and forego $500. Morons! I will never, ever spend another dime at Harbor Freight. Cheerz, Larry Grant

had a defective product and they charged me a restocking fee when I returned. meaning they are restocking a known defective product to sell to the next person who will return it and be charged a restocking fee. Best scam in the business

I went the Harbor Freight store on 9649 Lost Knife Rd Gaithersburg MD 20877. I provided a coupon but the total price seemed high. I asked the cashier if she scanned the coupon. She said yes. After getting my receipt, I noticed the coupon did not scan. I advised her the coupon did not scan. She huffed and puffed and said she scanned the coupon and there is nothing else she can do. I asked for a supervisor. She did not want to call a supervisor so she said the coupon doesn't work. I asked for a refund. She huffed and puffed again as if I'm now bothering her now. She wanted to make it as difficult as possible on purpose so she said I need to provided a driver's license number and phone number. The customer prior to me returned an open box item but she never asked for such info. So I asked why and she said it is required with a grin on her face. My biggest disappointment was the way the cashier spoke to me as if I was bothering her, very short, and providing BS responses.

I bought a titanium welder 125 in the palm coast store and it was defective. went back to the store to get a replacement and they didnt have one but was told by the manager they will get one tomorrow for me. went back and didnt have one , another manager told me they dont do that. I will have to go all the way to st augustine to get it. so I wanted to return it and they want to charge me a restocking fee of 25 dollars. what a bunch of thieves, I will never buy anything from there again and I am a member. NEVER WILL i buy a tool from there again.

Thay do not sell replacement parts for their power tools JUNK