happytiles.comReviews of happytiles.com

Response from happytiles.comSep 15, 2025

Thank you for your feedback. We are sorry to hear that you had a frustrating experience, and we understand your confusion. We are an independent company with our own unique manufacturing process and product line. We truly appreciate you sharing your thoughts, as this helps us continue to improve. We would love to connect with you directly to make this right. Someone from our team will be in touch with you shortly.

Response from happytiles.comMar 17, 2025

We're truly sorry to hear about your experience. This is definitely not the outcome we want for our valued customers. Please reach out to us directly at [email protected] so we can make this right and find a solution for you. We’d love the opportunity to help!

Response from happytiles.comFeb 24, 2025

I’m sorry to hear about your experience. A dedicated customer support agent will be reaching out to you shortly to assist and make things right. We appreciate the opportunity to help resolve this for you!

Response from happytiles.comJan 14, 2025

Thank you for your feedback. We shipped your adhesive tapes on January 9, the same day we communicated with you. While we strive for faster solutions, delivery depends on the carrier. According to tracking, your tapes are on the way and should arrive by January 17. We appreciate your patience and understanding. Please reach out if you need further assistance!

Response from happytiles.comSep 11, 2024

I’m truly sorry to hear about your experience. A dedicated support agent will be in touch shortly to resolve the issue with your refund and assist with any further concerns you may have. We are committed to making this right and we’ll work to ensure a better experience moving forward.

Response from happytiles.comJun 28, 2024

Hi, MoMo! It seems there may have been some confusion regarding the products we offer. Happytiles specializes in custom photo tiles, not floor tiles. We strive to provide exceptional products and service, and we're sorry for the inconvenience this misunderstanding may have caused.

Response from happytiles.comJun 10, 2024

Hi Diana! We sincerely apologize for the inconvenience you experienced with our product. We understand how frustrating it must be to have your wall damaged when trying to adjust the pictures. We are committed to resolving this for you. Our customer support team will be in touch with you soon to assist with this matter. Thank you for bringing this to our attention.

Response from happytiles.comJun 4, 2024

I’m deeply sorry this has happened to you. This is certainly not the experience we aim to provide. The shipment of your adhesive is on the way. It is estimated to arrive between Wednesday, June 05 - Friday, June 07. Additionally, one of our customer support agents will be in touch with you shortly to assist you with the replacements. Thank you for your patience and understanding.