Ana Leon A.
I placed an order and never received the product.
I placed an order and never received the product, every time I called I was sent to a voice mail, getting a hold of staff for this company was nearly impossible, I finally cancelled my order because of the poor customer service and because I never got my product. I was looking forward to trying the product but found out they are very understaffed and they gave very poor customer service.
Response from Happy HeadMay 29, 2022
Hi there - thanks for much for your review, and we are so sorry about the delay in getting back to you. We've significantly ramped up our customer service support team recently and this won't happen again. We're happy you were once willing to try the product, so our support team will call or email you shortly to make sure they keep an extra eye on your account. Please be on the lookout! We strongly believe our customized solution, which is made fresh every month and personalized just for you, will be effective for you. Give us another shot and we won't disappoint.

