Happy HeadReviews of happyhead.com

Response from Happy HeadMay 8, 2024

Hi David! We are thrilled to hear that Kaela was able to assist you so well and make the necessary adjustments to your medication! Since Happy Head offers a wide variety of customization options for our topical solutions, we can work with you and your assigned dermatologist to find something that works better for you! Thank you again for the positive review, we really do appreciate it, and the shout-out to Kaela! Please continue to reach out with any more questions or concerns moving forward! We're rooting for you along every step of your hair journey!

Response from Happy HeadMay 8, 2024

Hi Eliezer! We are so thrilled to hear that you had a great experience with Kameron and thank you for the shoutout, we will make sure to let him know! We work hard to provide the best possible service to all our customers and make sure their hair journey is as seamless as possible! Please continue to reach out with any questions or concerns moving forward! We are always happy to assist!

Response from Happy HeadMay 2, 2024

Hi Suman! Thank you for reaching out to us regarding your recent cancellation request. We truly appreciate your feedback and understand the importance of addressing your concerns promptly. We understand that circumstances can change, and we want to ensure that you have the best experience possible with our services. Since we offer a variety of products and subscription options for our customers, we would like to discuss all possible options and solutions to any issue you may have. Happy Head offers more customization options than most others, and working together with your assigned Happy Head dermatologist, we can always customize your prescription to something that may suit your needs better. Or if it’s subscription updates, we can always adjust the renewal date or frequency so that it works better for you and your lifestyle/routine. We will honor any request to cancel a subscription, as we provide multiple channels to contact us, but we would like further feedback so we can better our services moving forward for you and everyone else! Lastly, since Happy Head is HIPAA compliant we do request that you verify your information before processing any changes to the account. Thank you again for your feedback.

Response from Happy HeadMay 8, 2024

Hi Santosh! Thank you for reaching out to us regarding your recent cancellation request. We truly appreciate your feedback and understand the importance of addressing your concerns promptly. We understand that circumstances can change, and we want to ensure that you have the best experience possible with our services. Since we offer a variety of products and subscription options for our customers, we would like to discuss all possible options and solutions to any issue you may have. Happy Head offers more customization options than most others, and working together with your assigned Happy Head dermatologist, we can always customize your prescription to something that may suit your needs better. Or if it’s subscription updates, we can always adjust the renewal date or frequency so that it works better for you and your lifestyle/routine. We will honor any request to cancel a subscription, as we provide multiple channels to contact us, but we would like further feedback so we can better our services moving forward for you and everyone else! Thank you again for your feedback.

Response from Happy HeadApr 30, 2024

Hi Mohammad! Thank you so much for the positive feedback and the shoutout to Elaiza, we will make sure to let her know! We are thrilled to hear that she was able to offer you solutions to your issue and find a resolution that would work best for you and your hair growth journey! Since Happy Head offers several RX products and many customizations, it can be hard to determine the next best step. However, with the assistance of our hair specialist and your assigned dermatologist, we can work with you to find a better choice for you! Thank you again for the amazing review, and please continue to reach out with any questions or concerns! We're always rooting for you!

Response from Happy HeadApr 30, 2024

Hi Craig! Thank you so much for the positive feedback and for endorsing our products and our Customer Service team! We work hard to provide the best service to all our customers, whether new or existing so that their hair journey with Happy Head is as seamless as possible! Please continue to reach out with any questions or concerns you may have moving forward! Thank you again and we're rooting for you!

Response from Happy HeadApr 30, 2024

Hi KG! We are really sorry to hear that you had an adverse reaction to our Thickening Conditioner. Both our shampoo & conditioner contain natural ingredients to help promote thicker & stronger hair like Argan Oil, Biotin, Collagen, Keratin, and Saw Palmetto. While fairly common ingredients in thickening shampoos & conditioners, everyone's scalp is different and it may be that these ingredients don't happen to work for you. Please give us a call at 844-962-4247 and we would love to help assist with this issue!

Response from Happy HeadApr 26, 2024

Hi Sandie! We are so thrilled to hear that you've noticed great results in your first six months with Happy Head! The key to any hair loss medication is patience and consistency, so thank you for staying vigilant throughout your hair journey so far! Thank you again for the kind words and we appreciate the positive feedback! Please continue to reach out with any questions or concerns! We're rooting for you!