Lew
Ordering from this company was such a…
Ordering from this company was such a mistake and has been a 7 week nightmare. I didn’t receive my order for 4 weeks and once it arrived the box was totally damaged and missing pieces that made the bed rail unusable. At that point I had to go buy something locally. Instead of helping me process a return, like I asked, they shipped me replacement pieces. I explained this was an extreme waste of resources as I couldn’t wait any longer for a solution. They proceeded to send me replacements instead of helping with a return. It has now been 3 weeks and I still have not received the replacement pieces. They are ignoring my emails asking for help returning the item. As a new mom this has been such a headache that I could have done without. It has also taken a quarter of my child’s life. Once I finally do receive it, if I ever do, my child’s will have most likely outgrown it. Do yourself a favor and do not order from this place
