HappygiraReviews of happygira.com

DO NOT PURCHASE FROM THIS COMPANY! I ordered their Baby Bassinet for Newborns, it took almost 1 month to arrive and upon unboxing it found that it was defective. The folding legs which came pre attached were in the wrong position making the product unusable. I followed all protocols (sending video and photos) within the required time period to show that the Bassinet was defective, hoping for a replacement. I received one response suggesting I try to fix it myself, which was impossible as the legs had been riveted on in the factory. I emailed the company everyday and have been completely ignored. The product is flimsy and cheaply made I would not put a newborn baby in this. This company has no contact phone number and upon searching their address find that it is linked to a website design company. I would avoid Happy Gira at all costs

Extremely Disappointed – Avoid This Website! I purchased a twin stroller with two car seats on January 16, and as of February 3, it is still nowhere close to being delivered. There was no clear notice on the website that shipping could take one to two months or more. Had I known this, I would have ordered elsewhere. The lack of transparency is completely unacceptable, and the customer service experience has been terrible. No clear updates, no urgency to resolve the issue—just frustration. I would not recommend this company to anyone. Avoid this website!

Worst customer experience ever, do not buy from this company. Shipped product too late for event. Requested cancellation when advised of delay, was told to receive first and then return. On receipt was advised they just needed a video to show unboxing and would arrange return. Sent video. Weeks of chasing followed. after whichr they changed their mind and refused return. Multiple messages with Matt in customer service that repeatedly made errors and contradictions. This company is to be avoided.

I think this company may be a fraud and these reviews fake. I Order an expensive playpen from them almost a month ago and they sent me a tracking number that seems to be fraudulent. It makes no sense, says it was shipped from “SG” then was in customs then was in Los Angeles then was still being cleared by customs. Still have no receive my items and they haven’t responded to my email.

I purchased the natural timber baby gate about 6 months ago and some of the hinges got damaged during a move. I reached out to the Happy Gira support team to inquire about purchasing replacement parts. They were quick to respond and were able to help my with my problem.

This is an awful company. Ordered something on 12/19 and it’s now been 3 weeks and never arrived - even though they charged me right away; and it shows “delivered” on their self-created tracking website. 1/23: Update: JUST received item but it’s literally been over a month which is pretty outrageous. They should at least have updated more accurately - I still feel uneasy about the customer service - the way they go about things is fishy. Actual product (baby lounger) is excellent which is unfortunate. I won’t be using them again unfortunately.

Awful experience with these people, the happygira website tracks your order however this information appears to be completely fraudulent, data entered by happygira to simulate product movement. I placed this order on 12/17/24. They promptly created a UPS shipping label and billed me for my order. As of 1/9/25 UPS still does not have my order. I don’t understand how this company has made to the top of a google search. I’ll be contacting the better business bureau and reporting them. Don’t trust the positive reviews they are fake and don’t buy from this company they are a complete scam.

Ordered a product they shipped a cheaper one and charged us for the full. In email we wrote to them not to ship the inferior product, yet the proceeded not adhering to customer information.