HappycardsReviews of happycards.com

I was given a happy her gift card containing $200 which had expired before I was able to use it. When I called for a replacement card, the representative was very difficult and I had to argue for them to send a replacement card out. At which time they confirmed the amount and confirmed that they would be sending out a $200 replacement card. After an 8 week delay, I received a gift card which ended up declining at every attempted use, as the gift card replacement was only for $50. When I called again to let them know that the amount was incorrect they stated that the original card also had $50, When I asked to hear the recording of my original conversation, the representative said they didn't have access to it. My conversation was escalated to a manager where they directed me to contact the company where it was purchased. They gave me the date and address where the gift card was purchased. Upon attempting to contact the store (name of which they were unable to give me) I found out that the address given to me doesn't exist. These cards are difficult to use, the customer service is terrible, and I will never purchase another one for anyone ever again.

These cards are a SCAM. Do not buy. Received one as a gift in 2022. The store where the giftgiver purchased it had a rack of expired cards (not their fault). So as soon as I received it, it expired by a month... Found out when I tried it at a HomeDepot, and it was declined. Called the company, and they re-issued me a card. Received it 6 weeks later. Fast forward 8 months, and I try to use it at Home Depot again. Declined. Home Depot employee raves about how much they hate these Happy Gift Cards. A little bit of research tells me that I can only use them on a transaction that is the value of the card (or less). Tried a separate transaction, and nope. Called the company again, and expressed my frustration; ask for a refund. Was assured by the guy, yes they can issue a check, I'll receive it in 21 business days. Great! 6 weeks, no cheque. Called the company, and they tell me that I still have my balance, and no they can not issue a cheque (so they never actually did ...) Complained about this, asked for proof of my previous call / to bring up the recording; and no, they can't do that (They said they had no record at all) Asked to be escalated, they transferred me to another line and then hung up. Called back, and got a different guy; assured me that they can only issue a new card, BUT WAIT; my card was never activated! (Even though on the card it says no activation required). So they activate my card; assure me it'll work at any store (not just at the stores on the front of the card, but anywhere). Asked for the ticket number, and was given it. Tried a transaction; declined. SO, these guys are absolute Liars; they tell you different things, the cards themselves do not work, and the information online is not accurate to what you need to do to use these cards. I am Furious and will be phoning them yet again with endless complaints until I receive my money back. SCAM, DO NOT BUY; you are wasting your money, your time, and are supporting just a very bad company. Customer service just tells you whatever they want, and hangs up on you.

Sold bad card, was told wait time was 20 minutes an hour and 20 minutes later I was told I had the wrong department, forwarded left voice mail, no response. Worst customer service F-

Totally Scam

Wish we could check 0 stars and still get to the review part. All the complaints you see are true. Happy Cards are a SCAM, just like VV (IYKYK). Card never worked, 0 balance but 0 transactions. No real Cust Serv, sends you in circles to nowhere. Idk how FTC has not shut companies like this down, literally stealing people's money. This is why I buy gifts, no gift cards from anywhere.

My card apparently expired? I thought this was illegal in Canada (gift cards can't expire, right)? So I called customer service and the recorded voice informed me that it was expired, tough luck, there's nothing they're going to do about it. I had one of these cards before and it was a nightmare to use. Never, ever buy these cards. They're a total scam.

We went to red Robin to eat they said I couldn`t use the card without going on line to activate the card to use for Red Robin. I tried calling and got no where. I am on the computer and can not figure out how to get this card to work. It says I have a balance of 25.00 , but Red Robin said I have to go online and have the money transferred to Red Robin. I will never buy another one of these cards. Unfortunately I have one more. I thought when i bought this card I could go to any of the retailers on the card and use it.

Total scam. Lowe's said the card was declined, the Happycard website blocked access when trying to obtain card balance, and a 30 minute wait for customer service when the wait time was "less than two minutes" never materialized.