HappycardsReviews of happycards.com

SCAM AND LIARS Received the Happy Custom card for birthday last year (2023). Here are some facts: 1) there is NO expiry date on the card. The only time you see a Valid Thru date is after you scratch the grey panel (which you should only do when you are ready to pay according to Happy). 2) The back of the card reads: "Funds do not expire. if Valid Thru date has passed call for new card" 3) Entered my card# online to check the balance and it said the card is no longer valid (most people would throw out the card at this point and all the funds would have been kept by Happy) 4) Called the toll free number to get clarification and I was prompted to enter my card number. A recording comes on saying that the card has expired and the funds cannot be retrieved or replaced. It then says "speaking with a customer service agent will not provide a different answer as they have the same information available to them." (at this point 99% of people would throw out the card and all the funds would have been kept by Happy---see a pattern here?!) 5) Pressed on #1 regardless of what the recording said and waited 10 minutes to speak with an agent. She asked for the card# and advised me that the card can be replaced and will take 1 month to process. 6) She said some of their cards DO expire and that's why I got that recording at the beginning of the call. What doesn't make sense is that I entered my card# and the system should have known my card could be replaced but instead lead me to believe it was not good anymore and funds all gone. Another lie. 7) Agent told me that she did not know which of the Happy cards I would be shipped as it all depends "what we have in stock". I told her some of the cards are for merchants very far from where I live. She said no way of knowing or asking for a particular card. 8) Asked to speak to supervisor where I was told that the IVR system is incorrect and that I would be receiving the same type of card I originally had. So the moral of this story....they lie at all stages so that customers throw out their cards and they get to keep the fund. In my case $150!!! Keep pushing as that is the only way you will see your money.

Got a multi store gift card as a gift. Went to Macy's to use it and nobody there, including the manager could figure out how to use it. After 20 minutes I finally just paid with my credit card so I could get out of there. Went to use it online at Ulta and it's not valid online. Can't be used on Macy's online either. I have no clue if there is anywhere you can actually use this. If you are thinking of buying this for someone just get a regular store gift card that will actually work.

SCAM!! Echoing all the comments on here about this being a scam! My son got a gift card for his birthday and the receipt was taped to it. Went to use it and balance was $0! The card number was activated and used in a town 30 minutes away! Seems they are issuing cards with the same number. Called company and nothing done. Was told a manager would call back and of course never happened. Will tell everyone I know to NEVER buy one of these gift cards.

SCAM! Wish I read all the other reviews saying it’s a scam before trying to use it at Macy’s and looking like an idiot trying to get the $25 card to work. The customer service staff at Happy Cards are hard to understand, unhelpful and combative. There has to be a class action lawsuit against these criminals. People are spending their hard earned money on these cards and they can’t be redeemed! Are you serious? How are they still being sold?

Call the number, told there is 25.00 on the card but impossible to redeem at a retailer

the people I spoke to did not know anything about the card. I could not find out anything about the card. talking to a supervisor did not help. both people were hard to understand. I am on hold waiting on management. Is there a class action suit against this ripoff company yet.

What went wrong? 1. Card doesn’t work 2. Called support, says the card is supposed to work 3. Tried again, still doesn’t work 4. Called support, says the card is supposed to work 5. I give up Save your money and avoid this card.

The 1 star is only because there is not a negative 5 star rating on the screen. The card is the worst card to use out of all the gift cards on the gift card shelf. If you try to use it at any merchant they can noy figure out how to use it. They ask do we use it as a gift card or a credit card? Who knows, I don't. I stopped buying this card brand. It is not worth the embarrassment.