HanstromReviews of hanstrom.com

Bhargav was fantastic and dealt with my issue promptly - great product and company. 5 stars!

The team helped me to diagnose the issue but due to the electrical fault we were unable to get it fixed. Although we were out of our warranty period, they have offered me a replacement unit at no cost which is truly appreciable and shows great customer service to support their customers. Thanks for resolving the issue promptly.

Ahmed was very quick to respond and delivered great customer service. Would strongly recommend to friends and family especially.

Having had a fault with our boiling water tap around the time the warranty expired I was exasperated trying to sort this out. I have to say, once I managed to get hold of actual people in Customer service (just persist), they have all been incredibly helpful and I have now been offered a solution. I’m delighted because I have really missed having my hot water tap working. If you get one just make sure you take note of the maintenance advice online.

Delighted with the Hanstrom 4-in-1 hot water tap (brushed gold). Not only is it aesthetically pleasing and a stylish addition to my kitchen, but the build quality is also outstanding – it feels robust and premium, definitely not cheap or flimsy. Installation was straightforward and took around 30 minutes. The instructions were clear and easy to follow, but I’d strongly recommend reading through them carefully beforehand. It’s also worth mapping out and labelling the components yourself, as the etched labels can be difficult to read during fitting. The item arrived very well packaged, and communication from the supplier was excellent throughout – prompt, helpful and professional. Overall, I’m extremely happy with this product and would highly recommend it to anyone considering a hot water tap. Great experience from start to finish!

Bought a tap 14 months ago and unfortunately recently discovered a fault. Ahmed was quick to rectify the problem for us and has issued a replacement. Great service and company all round.

My warranty was a month out of date spoke to hanstrom and they were very understanding and honoured my warranty and sent me a new unit would recommend this company very strongly they were very helpful and quick to resolve the matter excellent customer service

Great service and terrific product. Look no further and get yourself one of these to change the game in your kitchen.