HanstromReviews of hanstrom.com

Really helpful, thank you.

We've had the product for several months now. Installation was easy and the hot tap has been a lifesaver with a new baby. Customer service were quick at responding and getting a free replacement part out for the hot tap when the spring was failing

WE bought our 4-in-1 Boiling Tap about 15 months ago on the recommendation of our plumber and a neighbour. The idea of having boiling water on tap seemed like a luxury but now we find it incredibly useful if for filling up a hot water bottle or making a quick cup of tea. We live in a very hard water area so the filtered water is also really useful. Changing the filter is very simple and the water tastes great. The limited amount of contact I have had with customer service has been good and helpful. All ion all a good buy.

The customer service and aftercare is impeccable. Every effort was made to ensure we had the perfect fit and finish of our tap including a number of additional parts being sent free of charge. I found the team always available to answer the phone and help with any questions. Thank you again. Very happy with our 4-in-1 tap.

Bought 4 in 1 tap and had some issues with the tap but the gents has given a great customer service and offered to change the whole product including the boiler and the problem was solved without an issue. Right now I'm loving it.

Had a leak in my boiler which was one year old. Customer service informed me I should have changed filter every six months so I accept my fault. They offered a good discount on a new boiler and a free filter Customer service response was on point quick and fast dispatch of new boiler No complaints would recommend

Went to retail outlet at the verana warehouse on walkley Lane. Heckmondwike. The two men who helped me Eby and Bhargav, they were excellent. Great service, excellent product knowledge and good advice about installing my new hot water tap boiler. Even showed me how the adaptors worked as slightly different to my old one. Cant thank them enough. Prior to that the email help we got from the help desk was great. Orderingcwas simple too. 5 stars all round. Steve from Huddersfield.

Had a change and a quality issue with a tap, ran through and tried to resolve the issue, they were helpful with attempts to solve but ultimately it had to be swapped out which they processed. Support was timely in their response and helpful