HanstromReviews of hanstrom.com

I’ve just had a problem with my tap customer service was brilliant sending reset information promptly and unfortunately it didn’t work and now they have arranged to provide a replacement thank you

An excellent hot water boiling tap from Hanstrom. Fits in great in our new kitchen and was easy to install. Would definitely recommend

Zara & Ahmed were very helpful when I first had an issue with my boiler. Ahmed sent me instructions on how to restart it up - it was clear and easy to follow. They since followed up to see how things were going which I appreciated. The tap itself is very beautiful in my kitchen and works well. It provides hot water efficiently and quickly.

Great product! Hanstrom 4 in 1 boiling tap. Have had this now for over a year and found it well made, easy to use and can't imagine ever going back to a kettle!

I bought a 3-in-1 tap last year and recently had an issue with it. Zara has helped me throughout and Ahmed has now solved my problem. Great customer service.

I love my tap it works brilliantly!

Excellent product - very pleased and much better value for money relative to the market brand leading names - would recommend!

I purchased a Hanstrom Verana 3-in-1 Swan Touch Instant Boiling Water Tap with Boiler & Filter in brushed gold back in early 2023 in preparation for a complete kitchen refit. The refit was finally completed with the tap and boiler being installed some three months later. Some 12+ months later it developed a slight leak, although technically outside the warranty period, the extremely helpful customer services who actually answer the phone and respond quickly replaced the part that was leaking with no fuss. Whilst I can’t give the product a star rating as it leaked it the 5+ star rating from the customer services more than compensates. So, I have no issues with giving the overall product experience 5 stars.