Hanstrom is listed under Bathroom & Kitchen.
Hanstrom (hanstrom.com) has 317 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Brooks
The instant hot water tap is brilliant. It’s stylish and effective. The tap has worked perfectly for over a year now. I couldn’t recommend Hanstrom enough. The customer service team are a pleasure to deal with.
Barrie C.
The instant hot water tap worked perfectly for 13 months but I forgot to change the filter in that time and now it apparently needs descaling. Unfortunately it is out of warranty so customer services has given me easy to follow instructions to remedy this.
Mrs A W.
Needed to order replacement filters for our hot tap and a spare part, Ahmed at Verana was exceptionally helpful and quick to respond. First class service - Thank you.
Tony H.
Great company on both sales and aftercare, contact is always punctual and the hot water taps we purchased both work great! Recommend Highly
HN
I have owned a 3 in 1 tap for 12 months now. The Tap is pleasing to look at and has worked very well until this week where the boiler wasnt heating up. I phoned Hanstrom and got through to someone quickly. After explaining the issue they agreed that the boiler unit sounded faulty and they offered to send out a new replacement unit. The customer service was very efficient and they dealt with my issue swiftly and effectively.
Hayley L.
I had been having problems with my boiler for the Hanstrom unit. I phoned the help team and they not only answered straight away but were really helpful with advice and information sent out. After following the advice sent unfortunately my boiler still would not boil. I sent videos and pictures as requested of the boiler and as I was still within warranty, the service team (Ammara) talked through the options. She then ordered me a replacement which arrived the next day. She also offered helpful and really useful advice going forward. I love my hot water tap and to have such a helpful, friendly and genuine team has put great trust in this company. Many thanks for your amazing and quick help and responses.
Jennifer S.
In love with my new 3 in 1 tap. Looks amazing. Super easy to install, and doesn’t take up too much space in the cupboard. Would 100% recommend. Great value for money compared to others on the market.
Chris
Easy to use website, Good tap and works well with the 3 in 1 for the instant hot water
