HanstromReviews of hanstrom.com

When the unit arrived I was extremely pleased with the look and quality feel of the tap. It exceeded my expectation on both counts. The unit has excellent water flow and control of both hot and cold water. The boiling water flow is not the fastest on the market but is every bit good enough for our needs and makes an excellent brew. The customer service I've received so far has been excellent as well.

We love our Hanstrom Tap. It’s been a game changer in our kitchen and looks great. 2 years after having our tap we experienced some issues and the customer service we received was superb. Highly recommended. Great company!

We installed a three-in-one tap, and it’s been a game-changer in our kitchen—highly efficient and a refreshing switch from the kettle. Unfortunately, it stopped working shortly after the maintenance period ended. I contacted the company via email, and they provided detailed instructions on how to clean it, but despite my efforts, it still wouldn’t function properly. In the end, they arranged a full replacement, which was a wonderful surprise! I was genuinely impressed and delighted with their excellent support.

Thrilled with my hot water tap! It's convenient, safe, and stylish and it was less expensive than other brands. Can't imagine going back to a kettle now. I was a little hesitant as I wasn't familiar with the brand. However, both the product itself and the service I've received have been outstanding. After eight months I experienced a problem but the customer service team has been incredibly responsive. They reply to emails immediately, are always helpful, and are clearly committed to resolving any issues quickly and efficiently. Highly recommend!

Great customer support, and product. The hot tap is a great addition to our kitchen. Nice compact boiler and good safety feature on the hot tap so it's not accidentally turned on. Any queries/support needed was quickly resolved by Zara and Ahmed. Many thanks for your help.

I ordered a tap and needed it urgently and they promised it will be delivered next day - what wonderful customer service - can not thank them enough- wish everyone offered the same service - well done Hanstrom!

Excellent! Boiling water straight from the tap. What a saving from waiting for the kettle to boil! The Hanstrom Boiler tap arrived very quickly, was easy to fit, and has been excellent from the start. We have had excellent service from Hanstrom.

Great customer service! I had an issue with the boiler part of the tap and they have been super helpful. Thank you!!!