HANSONSReviews of hansons.com

I have been trying to get my screen door I paid for over six months ago and no one seems to know how to help. Been waiting on my promised window repair now for over three weeks and no call or service done yet. Really am getting sick of this crappy service or lack of service.

My landlord had the roof replaced by Hanson's. It took the contractor over 4 days to get it done. After completed they left shingles every where and when they came to pick up the make shift dumpster they hit the front porch. I am a disabled veteran read my ramp is attached to the porch when they hit the porch it through my ramp off. My landlady has been calling them every day and all he's been getting is empty promises. I would not recommend them to my worse enemy. Black Dollars are green to. I gave up my freedom for this country not to be treated like this.

I have a geodesic dome. Hanson tells me they can not do my roof. They would not even bid it. I think they didn't know how to measure it. Do yourself a favor don't waste your time with this place!

Obtaining an estimate for the replacement of my roof and gutters was truly one of the worst experiences I have ever had in trying to contract work. During my first call to them, mid call we are disconnected. Having just given their agent my phone number I was hopeful for a call back. Never came meaning I once again had to listen to their messages prior to connecting to an agent. Speak with the agent set up appointment for a Friday at 3pm. Was told I would be contacted beforehand. Never was. Rush home from work for my 3pm Friday meeting and nothing - no call, no email no communication at all. Call again, have to give not so apologetic agent all my info once again and then schedule an appointment for the following Monday. Am contacted on Monday by someone stating they were having difficulties using satellite imagery to obtain info needed and thus had to send someone out to take images. Needed to reschedule, Thursday of same week. Wednesday night someone comes around 6pm to take images. Get info for scheduled Zoom meeting, meeting starts and Hansons rep says he received my info 20 minutes before our scheduled meeting and had not had time to review it. He then proceeded to hold me hostage for over an hour with a canned presentation they are forced to give while simultaneously reviewing my info. We get to the moment of truth, cost, four figures are quoted, low to high. As there were multiple parts to the job I asked for the parts to be priced separately, and to email the estimates in writing. I was told no, that i couldn't get hard copies of what was presented to me. Mind you low estimate was $15000+ and high $23000+. I was told I would get copies once I selected them for the project. I thanked him for wasting my time and hung up. How can any company expect you to contract a job for that kind of money without providing an itemized hard copy estimate? Truly.a horribly frustrating experience .

Any of you folks that would like to join in a class action or group law suit please contact me. I'm in the same boat as all of you and I'm done. This is the WORST company I have ever done business with. Huge drafts, locked out of my house again today by my worthless doorwall. Install of 26 windows April 2020 and problems since the first DAY!

Hanson's is nothing more than a fast talking overpriced lying company who never answers their phone, they are the worst company i have ever dealt with, do yourself a favor, steer clear of them, all they want you to do is sign on the dotted line and they will say ANYTHING to get you to do it!

Didn't even make it through the Sales Pitch without getting the overwhelming feeling of wanting to throw up. Really? Your quote for a basic roofing job was DOUBLE the price that everybody else offered! Get over yourselves! Bunch of greedy crooks! Do NOT work with these guys. Their sales pitch lasts forever and they shoot down everything that you want if it doesn't match the agenda that they want to sell you before the meeting. What a joke!

I had my new roof installed in May of 2019 and the results have been awful. They came, they saw and they caused a World of headaches for me. They destroyed my gutter guards, left roofing debris everywhere including nails and did not install the chimney flashing correctly resulting in water damage. Hanson's wants me to turn over the interior water damage to my insurance company. For anyone considering using Hanson's, I will only say "Caveat Emptor!" All of these negative reviews are statistically relevant. Any business will not make everyone happy and with this many negative reviews, there are problems.