Hangers.com Reviews | Read Customer Reviews of hangers.com

Hangers.com Reviews | Read Customer Reviews of hangers.com

Hangers.com reviews

165 approved reviews, newest moderated first

Debra B.
Jun 15, 2021
Disappointing Experience
My previous experiences with this company have been positive, but this time not so much. I ordered hangers and after a few days received word they were out of stock. A substitute was suggested. I agreed to that and was told they would ship 6/2. I have received no tracking info and no hangers. I emailed the person who contacted me about the different hangers. She was on vacation but due back 6/14. Today is 6/15. I was also told the substitute hangers would be a little cheaper but have seen no adjustment to my account.
Response from Hangers.comJun 15, 2021
Hi Debra, As much as we do not like to hear you had a disappointing experience shopping with us, we are grateful for you bringing this to our attention. Please call our customer service at 1-800-336-2802 so we can confirm the refund amount, provide any missing information about your order and resolve any additional questions or concerns you have. We truly value you as a returning customer and apologize for this past experience
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S.T.
Jun 1, 2021
Rating is 2.5
Rating is 2.5. My order got here on time and was correct, no complaints on that end. Unfortunately, what I ordered wasn't what I was looking for. When returning my order there was a 15% restocking fee and I had to pay to ship it back. It cost me 70% of the cost of my order just to return something I never even took out of the box. I wanted to support a business instead of going straight to amazon. Unfortunately, they forced me to end up going to amazon anyway. I will say if you know 100% what you want, this company will be great. If there's a chance you might have to return your order, go somewhere else. Another positive, their customer service guy was great. He was upfront and polite about everything. I do wish more companies had service like that, too bad the company policies dont match.
Response from Hangers.comJun 1, 2021
Thanks for review. Although your purchase didn't work out, we appreciate the insight to your shopping experience with us. We will take this feedback into consideration with future website decisions. Also if you do choose to place an order with us in the future, you can always give our customer service a call. They would be happy to provide any additional hanger info, recommendations or even submit the order for you
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edward H.
May 19, 2021
Placed an order and was then canceled…
Placed an order and was then canceled because of zero stock on item. Would be nice to update website quantities before customers are buying and placing orders .
Response from Hangers.comMay 20, 2021
We apologize for having to cancel your order. We completely understand the frustration of going through the ordering process only to not receive the items. We supply hangers from households to large corporations and as much as we try to forecast, at times we cannot plan for some inventory level adjustments. The good news is we are always replenishing stock. Also, we are always looking for ways to improve and your feedback will be taken into consideration. Thank you
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Gabriele H.
May 6, 2021
High quality hangers
High quality hangers. I love that they are now more flexible in their bundles sizes. Their shipment speed rivals Amazon.
Response from Hangers.comMay 6, 2021
Thank you for the review. We are pleased you are happy with your purchase and the timeframe it was received. We try to offer the most options at the best price without sacrificing quality. Please feel free to reach out for any future hanger needs or bundle size questions.
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Michaeline D.
May 6, 2021
We have not received our hanger yet!
We have not received our hanger yet!
Response from Hangers.comMay 6, 2021
We understand you're frustrated with not receiving your order and do apologize for the inconvenience. We did notice half the order shipped and half was on backorder. If you didn't receive an email about in-stock dates or have yet to receive the shipped hangers, please contact our customer service dept at 1-800-336-2802 and we would be happy to provide information regarding your order or options for the hangers on backorder.
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Jan C.
May 2, 2021
I am still waiting to receive a portion…
I am still waiting to receive a portion of my order - specifically the white wood slim line bottom hanger with clips - 100 pieces Can you please e-mail me an update on when those will ship? I am very pleased with what I have relieved so far!!!! Just really need those hangers with clips so I can finish my closet make over. :)
Response from Hangers.comMay 3, 2021
We are happy to hear you are pleased with your purchase thus far. We understand the excitement of wanting to see the finished look of a closet make-over, so we do apologize for the delay in receiving the remainder of your order. We will pass this message along to customer service, but you can also call us at 1-800-336-2802 and we can provide a date for when those hangers will ship.
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Customer
May 1, 2021
Nice hangers-good value
Very nice hangers, well priced. Good value. First-rate customer service.
Response from Hangers.comMay 3, 2021
We appreciate the review and the positive shopping experience you had with us. Please feel free to reach out with any future hanger needs.
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Fairturn
Apr 30, 2021
The hanger I ordered is on backorder so…
The hanger I ordered is on backorder so have not received them as yet
Response from Hangers.comApr 30, 2021
We understand your disappointment. We try to forecast inventory availability as best we can, but at times we do end up with backorders. We often have very similar products available if you do not wish to wait for your order to become in stock. Please call our customer service at 1-800-336-2802 and they would be happy to assist you with other options. Also, please feel free to update your review when you receive your hangers so we know how they work out for you.
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