Hangers.comReviews of hangers.com

We ordered the wrong hangers and needed to return the product. Hangers.com does not pay for returns, as such it cost almost as much as the order to return the items and a restocking fee to boot.

There were some damaged hangers sent in my box of 100. I emailed the company to see if they would exchange them or just send me new ones and they never responded.

Two of the hangers were broken when i received them. The specifications say they are 5/8" but they are actually closer to 3/8". 0.41 actually. I would have kept looking for hangers with a larger bar if i had known this.

It would have been 5 stars but I had to glue 5 out of 25 of the hangers. These 5 were wrapped in plastic wrap. ??

The good review is that you responded to our order, let us know when the hangers would be delivered and they were delivered as promised. We opened the box immediately and found one box inside severely crushed. The exterior shipping box was not crushed so the box was put inside in that condition. We expected 48 brand-new cute hangers with little hearts on the neck of the chrome hook. 8 were damaged. One had no heart, one had an orange heart (not part of the sets) and was obviously used and old, 2 hooks were bent and disformed and unusable and 4 had chips on the colored hearts. This is our first order and we are really disappointed that we are now short 8 12" wooden hangers. We are having a soft opening of our new boutique and hangers have been our biggest issue so far. We have taken pictures and were planning to let the company know. I am hoping the company will respond and fix this issue for us.

Ordered 2 boxes of hangers and was given a confirmation then was told that they did not have that type of hanger for about another month , tried to substitute it for another color but no luck. Why wasn’t I told at the time of purchase? Why take the payment then tell the customer that you don’t have the product. Not happy at all , very unprofessional.

i havnt receive yet my order. you put it backorder

Rating is 2.5. My order got here on time and was correct, no complaints on that end. Unfortunately, what I ordered wasn't what I was looking for. When returning my order there was a 15% restocking fee and I had to pay to ship it back. It cost me 70% of the cost of my order just to return something I never even took out of the box. I wanted to support a business instead of going straight to amazon. Unfortunately, they forced me to end up going to amazon anyway. I will say if you know 100% what you want, this company will be great. If there's a chance you might have to return your order, go somewhere else. Another positive, their customer service guy was great. He was upfront and polite about everything. I do wish more companies had service like that, too bad the company policies dont match.