HamperappReviews of hamperapp.com

I Googled: dry cleaning near delta utah It brought me to hamperapp.com. Their website said, "Hamperapp is your solution to quick and easy dry cleaning services in Delta, UT." But when I entered my zip code to see their prices, it said, "We do not serve your address ... for now".

I recently moved to Hollywood, FL, and needed a reliable laundry service. That’s when I found Hamperapp, and it’s been a game-changer! I’ve used their services about 10 times now, and I absolutely love it. The app is incredibly user-friendly, with transparent pricing that takes the guesswork out of the process. I also appreciate being able to track the driver in real-time and see photos of the drop-off—such a thoughtful feature! If you’re looking for a top-notch laundry and dry cleaning service, I highly recommend Hamperapp.

The clothes came back dirty and they overcharged me!!! They will lie and say your laundry is significantly heavier than it actually is. I caught them in a lie and they added an additional 17 pounds.

Terrible, I paid for three comforters to be washed and they came back still damp and smelled funny. I ask for my money back and they are refusing saying they will rewash. I don’t want them to rewash because they didn’t do it right the first time. So sorry but no. I’ll take my business elsewhere.

*1/5 stars* *Disappointing Experience with Hamper App - Poor Customer Service and Late Delivery* I'm extremely dissatisfied with the Hamper App service. Unfortunately, my experience was plagued by issues from start to finish. *Issues:* - *Horrible Customer Service*: Unresponsive and unhelpful support team. - *Late Delivery*: Items arrived significantly later than promised. - *Lack of Trust*: Unreliable communication and inconsistent updates. *Details:* I placed an order on 11/11/24but received it on 11/13/24], way past the estimated delivery time. When trying to resolve the issue, customer support was unresponsive and dismissive. *Conclusion:* Hamper App failed to meet basic expectations. Their inadequate customer service and unreliable delivery make them untrustworthy. Until significant improvements are made, I strongly advise against using their services. *Suggestions:* - Enhance customer support responsiveness - Improve delivery timelines and communication - Increase transparency and reliability Would not recommend.

Do not use this service. This whole experience was a total stressful mess. They failed to return my items multiple times, misplaced a bag, washed my clothing with darks so that everything light was now damaged and discoloured even though I paid the premium service price for a the wash and hang dry for all items. They asked for evidence and then accused me of lying saying my clothes were already in poor condition. They refused to compensate in any way even when I gave endless opportunities. Do not use this service, there is far more to customer service than what this company believes.

They do a very good job at cleaning your clothes, linens, and comforters. They make it very convenient by picking up and dropping off your items at your door.

Great service. Thumbs up! Always on time, user friendly website, fair prices, professional staff. Highly recommend!!