customer
First time using the service
First time using the service. I was surprised I was charged the weight of my comforter on top of the separate comforter fee. I haven’t experienced this with the drop off laundry service I typically use. Apart from that I did appreciate convenience of pickup and delivery.
Response from HamperappApr 9, 2026
Thank you for trying our service and for your feedback! We understand the confusion regarding the comforter charges and appreciate you bringing it to our attention we’re always working to improve pricing clarity. We’re glad you enjoyed the convenience of our pickup and delivery, and we hope to serve you again! – Hamperapp Support Team 🧺💙


