HamperappReviews of hamperapp.com

THere are so many different bot/fake parties you must deal with, the experience is a nighmare. You place the order online and an app gives you an initial estimate and the verifies the time of the order. The pickup person came at the very last minute in the 3rd hour window which is ok, but they notified me 30 minutes before saying they were on the property but total blackout until the 30 minutes went by. Communication is NOT good every step of the day. The delivery person did come eventually. The next day when the laundry was to be returned, there is a message that simply said, "your laundry is delayed and you wil get it the next day." No one could be reached for a explanation. This is terrible. Then i got a bill for the initial estimate and when the laudry was returned two days later (without any explanation) the bill was doubled and there was NO $20 off for being a new customer. I do NOT recommend thiese crooks. If I am ill again I will risk getting some high school students who want extra money and will do a better job!

The convenience was nice and my clothes were clean. I’d say it was worth the price I paid, however, I actually tried multiple times to cancel the order and the app wouldn’t allow me to cancel. There is a button to cancel but it did not work. Also they lost a few shirts and two pairs of shorts and there isn’t any way on the app to handle this situation. It’s a good idea but it needs work.