HamperappReviews of hamperapp.com

Very helpful, answered all my questions. Helped setup cleaning service for my weighted blankets. Will definitely use them again. Thank you so much Elsa you made it easy

Terrible service. Do NOT use them. You will be disappointed. I think the owners Gabriela and Laura aren’t communicating. I ordered service they never showed up three times, I was going to cancel Gabriela assured me she would be on top of this. So they picked up the next day and they dropped the sheet set which I really needed washed and ended up on the Front sidewalk. Then they delivered by dropping off not in person like I requested and none of the clothes were sorted and mist were inside out and different folds. Several socks are missing and one bra is missing as well as Hawaii Kona T-Shirt. Then the driver walks in my Fri t lawn and breaks the sprinkler. Omg! I just was about to wear my nightgown and not only is it smelly but none of these clothes were washed! Shame on you!!!!! They are awful and wannabes. They refuse to pay for damages or to refund. Good riddance!!!

Elsa is great, she provided me a great service and helped me with all my questions, fully recommended.

Very disappointed with this service. We left our laundry bag at the bell desk for collection as instructed, but it was never picked up. Customer service later claimed it had been collected after we followed up the next day as we hadn’t recieved any notifications. We had also confirmed with them beforehand that they needed to let us know where to send the barcode bag tag—but they never requested it. As we hadn’t received any notifications, our follow up was a chance to ensure it had been collected however it wasn’t investigated and we were left with no clean washing. Would not use this service again.

First time customer and very impressed, my order was pick up and deliver on time, and super clean and smells amazing. Laura was super helpful and friendly, and her supervisor made sure everything went perfectly. You can tell they care about service.

This service saves me so much time. I’ve reached out to Laura a few times and she’s always been kind and quick.

Elsa was extremely helpful in answering my questions. I had a minor problem with getting a driver but Elsa helped quickly!

Elsa is so helpful! She contacted the delivery driver for me and put the order through herself when I had some difficulty, making the process very easy and efficient. Great customer service.