HamiltondevicesReviews of hamiltondevices.com

This product is trash. Mostly weak on highest setting, non stellar battery life, absolute garbage glass pieces, and poor design. The bubbler broke the 1st night just pulling off the battery. With the way the coil works this is best standing straight. However, it's easy to knock over standing straight. The first knock over on a counter broken bubble mouthpiece and the second glass part is broken. Far too fragile. The glass parts are far too fragile for practical portable use. The battery along with the hits are weak. It's great you get a case that you will never use to offset the cheap rig. My glass parts lasted less than one week. Replacement parts? 25% of a replacement that are guaranteed to be broken in a month.

Purchased 100 of the new Zico carts and so far 13/13 have all leaked (and one completely melted on me). I've tried leaving a review at their site but they won't let the review go through. They're only letting 5 star rating go through of course. There is a review there currently that is 3 stars with someone stating the all his carts leaked too. I was polite with my first email to hamiltondevices but they ghosted my email. No response even after a second one. I've used other cartridges from them in the past, and I must say they work excellent. They are not letting any true reviews come in on their site. If anyone has purchased these and they have worked 100% I'd really like to here from you (even if you work at hamilton, because you guys can't admit when a product is bad) and your way of making them work. Anyway poor customer service regardless of the product. I have pictures of the melted cart and the leaking one if anyone wants to see them, just request in comments.

Had an awful experience with customer service. Never received my order…finally refunded me after weeks with no logical explanation as to why the order was never shipped

I purchased the Nomad from Hamilton devices. The glass is way too fragile and broke on the first use. I wrote a review at this time and it was never posted. After very, very little use the battery stopped heating the coil. Contacted the company through email and they told me to "send a video showing what the device is doing". Really? The damn thing doesn't work. I wrote another review after this and they haven't posted it either. In fact, their website has NO 1 or 2 star ratings because they won't post them. You will be disappointed if you do business with these guys.

Company shipped a pack to me that was lost in the mail, they refused to help with it, Even though to file a claim requires their documentation, they basically said "not our problem, good luck." 2 months later and I'm still waiting for a shipment or a refund and I still don't have what I need to go to the post office to get an insurance claim filed. This was a small purchase to see how it went and to try out the cartridges, needless to say will not ever spend money with them again plenty of other people who will stand behind their packages. IE basically every other company that works off the internet.

Their batteries are garbage . . . Do not buy batteries from this company, they don't work and instead of refunding you the outrageous shipping they charge you, they will charge you a restocking fee, to keep the scam going.

I have purchased a total of 4 large vape batteries with the screen. Each one says "Check atomizer" upon opening. I cleaned them and toyed with the cartridges that screw in, and still Issues.. 4 batteries didn't work immediately upon purchase and still dont work..

Bought the PS1 for $80 and it worked for 2 weeks before the cartridges stopped firing. Of course, I only found out after my purchase that Hamilton Devices has a terrible reputation for customer service. Return? Forget it… now I’m praying that if I send it to them MAYBE they’ll fix it.