HaloblkReviews of haloblk.com

Response from HaloblkJul 30, 2026

Thank you for taking the time to share such detailed feedback. We’re genuinely sorry that both the product and the way your concerns were handled left you disappointed. You are absolutely right that customers are spending their hard-earned money and deserve to feel heard when a product does not meet their expectations. We take that feedback seriously, and we agree that the way concerns are communicated and resolved is just as important as the product itself. We’re also concerned about the noise you described when reversing or turning the wheels sharply, especially since it only began after installation. Please email us again with your order number, vehicle model and year, and, if possible, a short video of the sound. Mention this review in the subject line, and I will personally follow up with our team to make sure your case is properly reviewed. Your suggestion regarding easier valve stem access is also very helpful. We understand how inconvenient it would be to remove the cover each time the tire pressure needs adjusting, and we’ll make sure this feedback is shared with our product development team. Thank you again for being direct with us. Feedback like yours helps us understand where we need to do better. — HALOBLK Team

Response from HaloblkJul 30, 2026

Thank you for sharing such a detailed and honest review. We’re glad the shipping and installation experience went smoothly, but we’re genuinely sorry that the Cyber Track design made your wheels appear smaller and, more importantly, that you did not see the efficiency improvement you expected. With a 102-mile commute each way, including extended highway driving, we completely understand why range performance was a major reason for your purchase. Real-world efficiency can be affected by speed, temperature, wind, tire pressure, road conditions, and driving patterns, but we do not want to dismiss the results you experienced. Please email us again with your order number and mention this review in the subject line. If available, include any before-and-after trip or energy data from your vehicle. I will personally review the details with our team to better understand what happened and see how we can assist you. We also appreciate your feedback about the light-colored design ending before the outer edge of the wheel. We’ll make sure this is shared with our design team, as the visual effect may not be as clear in product photos as it is once installed. Thank you for giving our product a fair try and for explaining your experience so clearly. — HALOBLK Team

Response from HaloblkJul 23, 2026

Hi George, We’re very sorry that our review invitation reached you before your order was delivered. We completely understand your concern, especially after spending over $255. Our team is checking your order and shipping status now, and we will contact you directly with the latest update. We also apologize for sending the review request too early and for the confusion it caused.

Response from HaloblkJul 20, 2026

Thank you for sharing your experience! We’re delighted to hear that your HALODISC wheel covers are protecting your rims and contributing to a noticeable improvement in range. We’re also glad our team could make the replacement process simple and hassle-free after one of the discs was damaged. Your support means a great deal to us, and we hope you continue enjoying every drive in your Model S. — The HALOBLK Team

Response from HaloblkJul 20, 2026

Hi, we’re sorry the wheel covers did not meet your expectations. The visible spacing can vary depending on the specific OEM wheel design and fitment. We understand that the final appearance is difficult to assess until the covers are installed, and we appreciate your feedback on making this clearer in our product information. Our team reviewed your request, but because the covers had been installed and the tags removed, they were no longer eligible for return under our policy. This policy helps ensure that returned products can be resold in new condition, but we understand why the outcome felt frustrating in your situation. We have shared your comments with our product and customer service teams. Please contact us again with your order number and installation photos so we can review the fitment once more and determine whether there is any practical solution we can offer. — The HALOBLK Team

Response from HaloblkJul 20, 2026

Thank you for your continued support and for using HALOBLK wheel covers on two different Teslas. We’re glad you enjoy the design and overall appearance, and we appreciate the detailed feedback. We understand the inconvenience of removing the wheel covers to access the valve stem, and we’ve shared this suggestion with our product development team for future design consideration. We’re also sorry to hear that some of your older center caps have become loose or fallen off. Wear can vary over time and between product generations, but the caps should remain securely attached during normal use. Please contact our support team with your order details and photos of the affected parts so we can confirm compatibility, inspect the issue, and advise on the appropriate replacement components. Feedback from long-term customers is especially valuable to us, and we appreciate you helping us identify areas where durability and everyday usability can be improved. — The HALOBLK Team

Response from HaloblkJul 20, 2026

Hi, we’re sorry this experience was so frustrating, especially after the time you spent trying to resolve the lug nut issue with Tesla. Our return window is intended to keep return decisions consistent, but we understand that compatibility problems involving the vehicle itself can take longer than expected to diagnose. In your case, the delay in getting Tesla’s assessment meant the issue was not fully confirmed until after the return period had passed. Please contact our support team again with your order number and the correspondence from Tesla, and ask for the case to be escalated for an additional review. While we cannot promise a specific outcome, we would like to take another look at the full timeline and see whether any alternative resolution may be available. We also appreciate your feedback and will use it to improve how we communicate compatibility concerns and time-sensitive return requirements. — The HALOBLK Team