halipax.comReviews of halipax.com

Not recommended. Customer service is terrible. Product information is insufficient prior to purchase. When we found out that the lasers used by the system could be dangerous, we were told we couldn’t return the device. Most information needed to make a proper decision came after the purchase. We opened a credit card inquiry due to the above concerns. When trying to do so, the credit card company told us that the vendor provided information that showed that the purchase was final. Get all the information you need before buying this product. What a shame.

I didn't receive it for about 6 weeks. I paid for rush shipping. I reached out twice for a refund for my $20 shipping fee, but no one got back to me.

Terrible. I have sent many emails and tried to communicate with your company. I wanted to return both of the items. I was charged for two separate items. I only ordered one now I’m stuck with these items.

Never received the items even if paid for They are not registered in the Philippines and has no documentation required at the customs for clearance Products never cleared from customs Very bad customer service experience Products are fraud and so is customer service

I never got my product.

Terrible service

The product for neck and should pain was cheaply made and I couldn’t try it fully because of the draconian return policy. Customer service was awful and when we did finally figure out how to return it we got docked $100 for this poorly made product that we were not able to fully try because of your horrible return policy. Frankly, it felt like a rip off. The little we were able to try it was scary and made my neck worse. We were repeatedly discouraged via chat from trying to return, but we returned anyway without knowing whether or not we would get anything back. We lost more than the $100 because of the high return shipping. The whole experience was really awful and it feels like the company is committing scams. I don’t see any negative reviews on the website and I know without a doubt that there are others like me who had horrible experiences. This is not an ethical company. Be sure to read all the one star reviews. 44% of people have been scammed.

No instructions, it's unusable, of poor quality and I really can't even get it to fit under my chin.