Sidney B.
Product does not work
Product does not work. Very unhappy that I can not return it for a full refund.

Here at Halipax, we aim to create a healthy lifestyle that assists every individual to de-stress, relax, unwind and streamline a pain-free life and at the same time feel and look amazing.The core values that we’ve built and operate are by letting us empower our staff to deliver the best at-home recovery and care device solutions and enable them to improve the quality of life for every individual.
halipax.com (halipax.com) has 275 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Showing 114 reviews with 1 star · Clear filters
Sidney B.
Product does not work. Very unhappy that I can not return it for a full refund.
Jeanette
The device hurts my neck too much to use it. I tried to return it and it would have been very difficult so I wasted my money. It seems like with a 50:50 track record in these reviews that the company needs to do something.
Davida M.
Product is cheaply made and not at all as advertised. Customer service is a joke.
Gregory D. S.
More accurate advertising and better customer service.
FRANCISCO ARMANDO V.
el producto nunca llego todo fue un robo
Heidi W.
Product doesn’t work and no return allowed
Response from halipax.comJun 26, 2023
Thank you for your review. We allow return within 14 days however, we recieved no email from you about the product or asking for return!
Arthur K.
This company is horrible. The item was of very poor quality. I tried contacting them every which way to return the item (email, tried calling, even messaged them on social media) and got no response. There was no address listed to return the item to and no return label. I would never buy anything from this company and would warn anyone who would listen not to either.
Lindsay L.
The tens unit part of the device stopped working after the first 3 days.
Response from halipax.comJun 26, 2023
Thank you for your review. We emailed you a request to send us a short video of the fault to send you a new replacement. We never recieved any response! Please refer to your inbox and the date of your inquiry.