halipax.comHere at Halipax, we aim to create a healthy lifestyle that assists every individual to de-stress, relax, unwind and streamline a pain-free life and at the same time feel and look amazing.The core values that we’ve built and operate are by letting us empower our staff to deliver the best at-home recovery and care device solutions and enable them to improve the quality of life for every individual.
halipax.com (halipax.com) has 275 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Showing 114 reviews with 1 star · Clear filters
Rachel C.
The unit itself is ridged. Hard. Its uncomfortable. It’s loud. I’ve tried it several times and it doesn’t ever feel the way they advertise it. No returns at all either. Customer service is rude. I’m stuck with a pricey product that doesn’t work. Don’t waste your money. Heed the warning.
Olive M.
The product is not as advertised, I contacted your support email asking for directions on how to return the item. No one has acknowledged or replied to me. Apologies but this is my honest thoughts
joyce A.
Sucks Tried to return item & no one responded or returned my call..
Response from halipax.comJun 27, 2023
Thank you for your review. We recieved no return request from you and all we had was a request for cancelation which we did and fully refunded.
Mary D.
I was unable to either get a return or refund. I understood there was a policy, but the terms of this policy are not feasible in most situations dealing with health care items. As a 30 year physical therapist, I would not recommend this company
Ignacio Gutiérrez B.
They sold me an item that was smaller than advertised, accepted a return, then gave me less than I paid for. About 60% less. So they're frauds, pure and simple. And they know it, which is why they include tiny lettering in the sales agreement that gives them the excuse to do whatever they want.
Alpet A.
Never recieved it
Mary A.
The dry eye machine I bought is a joke! The steam only goes to one eye & the rest escapes through sides of mask. Needless to say, it was VERY disappointing to spend $100 on something that has barely left the box it came in.
Borislav J.
I am extremely unhappy with the treatment I got from Halipax. I ordered an integrative medicine cold therapy watch. When it reached customs here in Serbia it was classified as a medical device and needed an import permit. I contacted Halipax about the situation but my emails were not answered. The customs then returned the item to the sender i.e. to Halipax. Since then I received no refund and Halipax didn't even answer any of my emails and messages sent through their online CONTACT US form. So I didn't get the item, I didn't get a refund, and all my attempts to contact Halipax were ignored. I am exteremely displeased, and it is not my fault that the customs returned the item.