HalifaxbankReviews of halifaxbank.com

Been with Halifax for years now having to move to LLOYDS through no choice due to greedy shareholders. It’s like VW deciding to fit VW badges to Bentley just because they’re part of the same group. I’ll be moving maybe try one of the more modern banks

Been banking with Halifax for over 25 years loved the service however since the migration to Lloyds,service has become so so poor,the online banking now takes ages to get into.We are forced to be with a bank we dont like I am sure I am not the only one feeling somehow with this ridiculous force if change,Lloyds was there when I opened my account with Halifax and there's a reason I didn't choose Lloyds as my bank ,I guess it's time to move to another bank but definitely not Lloyds

Customer Service MINUS 100. On-line banking ridiculous. Now Lloyds bank customer service MINUS 1,000.

Mum w/poor hearing so I (son) phoned to say her card had been swallowed at an ATM. Got through to a woman who was not clear in her voice or particularly helpful. She said it would be 6 working days for it to reach our address. This is far too long to wait. We'd have gladly paid for 1st Class but were told this option was not available. Poor, poor standard of service by Halifax Lost/Stolen.

Trying to open a savings account in Halifax Gateshead and was told I needed to download the app and do it online. After explaining that I didn't feel confident to do that they agreed to do it with me in the bank. Because everything is moving to lloyds name they helped me apply on line on the app. It wouldn't work. The staff member told me to delete everything and we did it all again only to be told there was an error and to try again later. Complete disaster.Phoned customer services got no sympathy at all just told to apply again tomorrow

Halifax recently made an error with an account payment. Whilst that was frustrating I want to compliment them on their handling of the ensuing complaint. It was very effectively handled, thoroughly investigated and the error rectified. I accept that errors happen but the better judge of a company for me is how you address those errors when they occur. In that respect, Halifax were excellent

Continual ongoing problems transferring money from my account using cash transfer app

Banked with them for more than 40 Years, Never significantly overdrawn. Never needed a loan other than my mortgage, until recently, applied, turned down, spoke to a competitor, received the loan within a week on better terms. Time to find another bank.