HalifaxbankReviews of halifaxbank.com

I had wonderful customer service. I have had lots of expense due to car and house problems.!! Tired out and stressed out I went in with two banking issues I wanted to change to help me. To change date of credit card payment and a loan holiday. By the time I finished these two issues were resolved but not only that I had changed to a better savings account and changed to a credit card with no interest for 20 months. Lillie was great and I have found Fareham Halifax branch great over the last 14yearsIhave worked in Fareham Thank you Lillie and colleagues

Halifax recently made an error with an account payment. Whilst that was frustrating I want to compliment them on their handling of the ensuing complaint. It was very effectively handled, thoroughly investigated and the error rectified. I accept that errors happen but the better judge of a company for me is how you address those errors when they occur. In that respect, Halifax were excellent

Today at 11am I went into the Touchwood branch of Halifax and wanted to sort my account out. Indy a lovely patient lady who went above and beyond the call of duty explained me what my options were and i made decisions accordingly. She defenately deserves recognition. I cannot put details for obvious reasons, but feel free to contact via email.

Mrs howel at the branch in the whiterose centre was brilliant at sorting our problem out

I’ve been with this bank since roundabout the beginning of the millennium and always found them very helpful when I’ve needed any help that’s important to me because I have cerebral palsy. I joined the online banking and they could not have made it any easier. A newborn baby could operate their app with no problems. And they’re always updating and making it even more better and nothing can leave your bank account or go into your bank account without you knowing because they send notifications to your phone or your watch