Hale Pet DoorReviews of halepetdoor.com

Great product lasted 20 years of use by four dogs. When the time came to replace the door flaps viewing the video was certainly beneficial, though no where as easy as depicted when it came to removing old screws, several of which simply striped. Without the use of my Dremel and cutting discs to either cut the screws or create a good slot in the head for a flat blade screw driver, I would have been in serious trouble. Anyway, after an hour or so of sweating and swearing, all is well. I hope for another 10 or 15 years of service from this door.

Not only is the Hale double-flat pet door the BEST way to give your pet freedom and still keep your home insulated, but the Hale company has been tops as far as customer service goes. They respond prompty to questions and make sure all of your questions and concerns are answered. We had to have a custom sized door made to fit an opening that had been used with another brand of door. They got the size spot-on, and included all of the parts along with complete, step-by-step instructions for installation. When one of the flaps needed replacement after a couple of years due to a tear, they had my original order and quickly sent the perfectly sized replacement. Great product - great company. That says it all.

Love the door! Would be better if the flap was opaque and not clear!!

I ordered the Giant Wall mounted dog door for my Rottweiler. The purchase was smooth, it arrived on time, customer service was excellent. They helped me figure out which size would be best for my BJ and it works, he is using it with no problems. I still need to install the carpet, but that's my project as I had the door installed professionally. Thank you Hale Dog Doors

They installed my insert about 20 years ago, and it is still great. This was the first time I have replaced the flap. Granted it probably could have been done years ago, but I never thought to look on their site until now. It was easy to install and the videos online were very helpful. Thanks

Have had the double pet door for yes, it was installed right in the wall never had a problem with the door. I have several dogs so door is worked hard, The clear flaps wears out about every 18 months, but they are easy to replace. I'm sure with just one dog they would last for years. Very happy with the product.

This dog door is exactly what I wanted/needed. Very durable and fits the dog perfectly. Will definitely buy more products from them.

Customer service and product (replacement flaps) were perfect