halara.comReviews of halara.com

Received my order today. 2 of the items were really bad quality and had marks on the trousers. The 3rd item was ok and was as described. Trying to return the 2 items is a nightmare. No returns slip. Had to login, create an account, login again, manually try to locate my order as it didn't show and then was unable to create a return as it stated my order hadn't been delivered yet! What an absolute joke. I will be returning all 3 items as soon as I can figure out their ridiculously difficult system. Not at all customer friendly and will never order from them again. Stay well clear. UPDATE: contacted customer service via facebook messenger and received brilliant service. The rep responded immediately, confirmed the return address, apologised for the inconvenience and refunded the charge of the return. I've changed the rating from 1* to 3*. Brilliant follow up, thank you.

On the rare occasion I wasn't happy with my order, the customer service was excellent

In addition to have great products, Halara has the best customer service i have ever experienced. They are easy to communicate with and very helpful if you order the wrong size or lose your gift card.

I keep ordering Halara pants. Love the fit and stretch and get so many compliments on them. They wash and dry beautifully. My go to! Easy to dress up or down. They have great sales. Can't comment on Customer Service because I've never had a problem. Will keep buying!

Very difficult to navigate your website...trying to execute return, the tracking numbers are too long; the gift card numbers are too long; How do I return the item that I have? Do I need a return label? Where is it?

would have liked an actual working discount code!!

Just an FYI for your buyers...Fat people like color too. Have more choices than black and grey!

I have ordered form Halara many times with many hits and some misses.Sizing can be off too, with some running huge and some small but the great thing about Halara is there are many good choices, some of the fit,cut and material are truly spectacular and few are not.