Hajj Umrah Hub, your trusted partner for exceptional Hajj and Umrah experiences from the USA. At Hajj Umrah Hub, we understand the profound significance of these sacred journeys in the lives of Muslims. With our deep-rooted commitment to providing seamless, hassle-free, and spiritually enriching pilgrimages, we take pride in being your reliable companion on this divine adventure.
Hajj Umrah Hub (USA) (hajjumrahhub.com) has 113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
hajjumrahhub.com
Website
hajjumrahhub.com
Category
Activities & Tours
Location
Chicago
Listed on Five Star Index
2026
About these reviews
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The company replied to 42% of reviews.
Latest
Most recent review: August 2026.
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Regarding Umrah travel I was in contact with Rabia she has helped me a lot her attitude was so good she guided me I am thankful to her Really a knowledgeable lady
Thank you
Tanveer Javed Khan
GM
ghazala M.
Muaaz help me a lot
Muaaz help me a lot. He supported me and provided all the information I need. He mad the efforts of checking the beat deal for my very complicated travel plan. I truly appreciate how hard work
SM
Shereen M.
Don't Trust Hajjumrahhub!!!! SAIF AND Hajj Umrah Hub STOLE MY MONEY!
SAIF STOLE MY MONEY!!!!!
Sales & Marketing Executive
Phone: 571 520 2006
Address: Hajj Umrah Hub: 2721 W Peterson Ave Chicago IL,60659
Back in January, I booked my aunt, who is an Egyptian citizen, with my mom and I, who is a US citizens, asking him to find out if there were any issues with booking Egyptian citizenship with them to go to Umrah; he did not ask anyone or take the time to find out if it is possible he promised me he could get me her visa. 4 months of me checking in with him for my aunt's visa. I get constant reassurance that the visa is no problem for him to get, and once he gets denied, he tells me to go and figure it out for myself and does not want to refund my ticket. He does not want to refund my aunt’s package. I lost out on thousands of dollars!!!! SAIF Hajj Umrah DOES NOT KNOW WHAT THEY ARE DOING!!!!
A BUNCH OF THEFTS AND LIES!!!! TRULY WONDERFUL MUSLIMS!!!!! THE DAY OF JUDGMENT WILL COME, AND YOU WILL HAVE TO EXPLAIN STEALING PEOPLES HARD-EARNED MONEY! ALLAH SEE ALL!
Response from Hajj Umrah Hub (USA)May 20, 2025
Dear Customer,
Assalamu Alaikum wa Rahmatullahi wa Barakatuh,
Thank you for reaching out and sharing your concerns. We truly understand your frustration and sincerely regret that your experience did not meet your expectations. We would like to take this opportunity to clarify the situation regarding the Umrah visa and package.
We would like to confirm that all visas in your group were successfully issued except for the one associated with the Egyptian passport. We want to reassure you that Egyptian passport holders are not, and have never been, banned from performing Umrah. Unfortunately, the final decision to approve or deny a visa lies entirely with the Saudi Embassy, and they do not provide reasons for rejections. Despite our continuous follow-ups and best efforts, visa approval is ultimately beyond our control.
Additionally, as outlined in our Terms and Conditions — available on our official website and acknowledged at the time of booking — Umrah packages are non-refundable once issued. Your flights were booked and confirmed prior to the visa rejection, and these tickets were also marked as non-refundable by the airline.
Out of your group, all members except one Egyptian citizen successfully performed Umrah. We also received positive feedback regarding the quality and efficiency of the transport services provided within Saudi Arabia, which were utilized in full by your group.
Furthermore, two individuals completed their pilgrimage as planned. The third member, unfortunately, was unable to perform Umrah due to her visa not being approved by the Saudi embassy — a matter beyond our control and one which we informed you about prior to travel.
Given that the services, including accommodation, transportation, and ground arrangements, were fully provided and utilized, and that two out of three participants completed the pilgrimage, we are unclear on the basis for a full chargeback request.
We understand how disappointing this must be, especially when travel plans are made with such sincerity and devotion. However, we assure you that we did everything in our capacity to support you and your family throughout the process, and we truly regret that the outcome was not favorable in this instance.
We are always here to support our customers and strive to maintain transparency, honesty, and integrity in everything we do.
If there’s anything further we can do to assist you, please don’t hesitate to contact us.
Jazakum Allahu Khairan for your understanding.
Warm regards,
Hajj Umrah Hub
AA
AZIZ Al G.
"I had an amazing experience with the…
"I had an amazing experience with the Umrah package from the Umrah and Hajj Hub! Daniel and his team did a fantastic job arranging everything in Mecca and Medina. They had guides ready and made visiting the holy sites super easy. If you're planning an Umrah, I highly recommend reaching out to Daniel for a top-notch experience and a comfortable stay!"
Response from Hajj Umrah Hub (USA)Apr 18, 2025
Dear Customer,
Thank you so much for your kind words and wonderful review! We’re truly delighted to hear that you had an amazing experience with our Umrah package. Daniyal and the team work hard to ensure every pilgrim feels supported and cared for throughout their spiritual journey, and it means the world to know that our efforts made your trip smooth and memorable.
We’re honored to have been part of such a special chapter in your life and sincerely appreciate your recommendation. If you ever plan another pilgrimage or need any assistance in the future, we’re always here to help.
Warm regards,
The Hajj and Umrah Hub Team
SH
selma H.
I just booked a trip to umrah with Hajj…
I just booked a trip to umrah with Hajj Umrah Hub(USA) and I couldn’t be more pleased with their service! they are incredibly professional, knowledgeable, and genuinely dedicated to helping me find the best deal and accommodations for my family.
A special thanks to Ibtasam—his expertise, patience, and attention to detail made the entire process smooth and stress-free. He went above and beyond to ensure we got the best price without compromising on comfort or convenience.
If you’re looking for a reliable and trustworthy agency for your Umrah trip, I highly recommend Hajj Umrah Hub agency!! Their service is outstanding, and I will definitely be booking with them again in the future!
Selma & Mohammed
Response from Hajj Umrah Hub (USA)Mar 21, 2025
Dear Selma & Mohammed,
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you had a smooth and stress-free booking process for your Umrah trip, and that Ibtasam was able to provide the excellent service you deserve. We truly strive to make every aspect of your journey as comfortable and memorable as possible, and your feedback reinforces why we do what we do.
We look forward to serving you again in the future and wish you and your family a blessed and fulfilling Umrah experience!
Warm regards,
The Hajj Umrah Hub Team
TZ
Turjoy Z.
recently had the pleasure of working…
recently had the pleasure of working with Ibtasam, and I cannot recommend him highly enough! From start to finish, he demonstrated exceptional professionalism and expertise and got my visa done in one day.
Response from Hajj Umrah Hub (USA)Mar 13, 2025
Dear Turjoy,
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience working with Ibtasam. We take great pride in providing efficient and professional service, and it’s fantastic to know that Ibtasam was able to secure your visa so quickly.
Your recommendation means a lot to us, and we’ll be sure to share your kind words with him. It was a pleasure assisting you, and we hope to be of service again in the future. Wishing you a blessed and smooth journey!
Warm regards,
The Hajj Umrah Hub Team
SM
Salar M.
I would like to take a moment to…
I would like to take a moment to express my sincere gratitude for the exceptional assistance you provided during my visa application process for Umrah. Your prompt and efficient response was truly remarkable, and I appreciate the effort you put into ensuring everything went smoothly. Thank you, Mr. Ibtasam for much for your valuable service
Response from Hajj Umrah Hub (USA)Mar 13, 2025
Dear Salar,
Thank you so much for your heartfelt feedback! We are delighted to hear that you had a smooth and seamless experience with us during your Umrah visa application process.
Ibtasam is dedicated to providing top-notch service, and we are so glad he was able to assist you efficiently and promptly. Your kind words mean a great deal to us, and we will be sure to pass on your appreciation to him.
It was a pleasure helping you, and we look forward to assisting you again in the future. Wishing you a blessed and peaceful Umrah journey!
Warm regards,
The Hajj Umrah Hub Team
SF
Syeda Fariha S.
I usually dont write reviews but this…
I usually dont write reviews but this trip has made me so happy that i actually wanted to thank ASAD from umrah hub for arranging the best Umrah trip of my life. Everything was perfect, from booking to travel and stay. His hard work made my journey easy and stress-free, allowing me to focus on my prayers.
I really appreciate his effort in making everything smooth and comfortable. May Allah bless him for helping people on their spiritual journeys. I recommend his services to everyone he is very humble polite and patient i look forward to planning more trips with them inshaAllah
I remembered him in my prayers aswell.
JazakAllah Khair!
Response from Hajj Umrah Hub (USA)Mar 4, 2025
Dear Fariha,
JazakAllah Khair for your kind and heartfelt review! We are truly humbled by your words and so glad to hear that your Umrah trip was such a memorable and fulfilling experience. It’s always our top priority to make your spiritual journey as smooth and stress-free as possible, and we are grateful that Asad’s efforts made such a positive impact on your trip.
Your recommendation means the world to us, and we are honored to have been a part of your Umrah journey. InshaAllah, we look forward to assisting you with future trips and continuing to support you in your spiritual endeavors.
May Allah (SWT) bless you abundantly and accept all of your prayers.
Warm regards,
The Hajj Umrah Hub Team
