Zaitoon umrahReviews of hajartravels.com

SCAMMERS. Our trip was ruined because of them. Wish I went without them and reserved my own tickets and hotels. They lied, used my credit card whithout authorization, and ignored calls when kept asking about over $6k that was owed to us. Do not use! RESPONSE: No we did not enjoythe upgrade nor had we asked for it. so was the upgrade supposed to pacify us with the your and Hubaiba's mistakes that again cost us over $6.5k? we also did not enjoy paying for new tickets or going back and forth with you throughout our vacation. separating a parent from 5 minors is not wise in any stretch of the imagination. I repeat, beware and avoid.

Abdusamad said he would take our parents to Hajj and took $20,000 from us to do so. Hajj was not possible this year by Allahs will, and he has STILL not returned a single penny of our money back, it has been HALF A YEAR. He ignores calls and has his lying receptionist lie about him being in meetings. They deceived me for Umrah last year as well, taking more money than necessary due to some fake travel rule. These people do not fear Allah. DO NOT USE HAJAR TRAVELS, they are scammers and liars. Allah is witness over what has happened.

Be aware when you pay as they will charge you many hundred more then you agreed and when you question again these people will lie to apt time then cancel the trip. Wrost part is you never knew it is cancelled until you arrived at the airport in Ahram. Not a professional place. Women are bigger con then men. If you want to divorce your wife over the travel messed up arrangements then go ahead. These people will take your money and cancel the trip last minute without any reason and you will never get to Treacel and never see a refund ever. They lie, cheat and defraud you in the name of religion. Also, they are not registered with state or any authorities as travel agency. The people I dealt with were Hubaiba, Adnan, Fahad, Abdul Samad and several other. They all work in the same office pretending they don’t know what is going on. They call you day and night until you say yes.

Me and my Husband traveled with this agency during the last ten days of the Ramadan 2022. It’s was the worst travel experience. When we got to the airport we waited for over two hours for pickup before the driver showed up everyone as so angry as if that was not enough then he drove us to the hotel we got to the hotel too we couldn’t find the agent who was supposed to check us in we wait for almost 1hrs no one showed up we had to leave our luggages with the receptionist so we can go for Friday prayers without shower or anything. The hotel they told us we will be staying and the hotel we stayed in was not the same, we where told we will stay in Swissotel which is a walking distance to the masjid but we ended up Staying in Makarem Umm AlQura Hotel Which was a big hassle with the bus and the long walking distance. The thing that made us more upset was the agent never helped us perform our Umbrah and it was our first time in macca. We had to find someone els to help us at this point we were so tired of complaining so we decided to forget about the agency and find our own way. After our stay in macca we headed to madina, although we didn’t get any help from the agency to tour us around where lucky to find someone we knew who helped us with everything, this time we were happy with the hotel because it was close to the Haram and it was easy to navigate around Until the worst happened again we were ask to checkout of the hotel a night earlier. Hajar travel didn’t pay for our last night stay and the hotel was full now we had to find a different which we paid for ourselves and they promise to refund it which they never did. They never took us back to the airport we had to pay for this. They never feed us in macca we had to pay for our food and this was supposed to be part of the package. Everything was messy which this agency. They never refunded us any penny as promised i Have the screenshot of every conversation. I was going to sue them for the damages but I decided to leave it to Allah. I am only writing this review to help other people avoid such a bad experience. Don’t be fool by their prices. You will end up spending way more to be able to perform your Umbra. This was not only us but everyone that came in that group. I have everything single message of the group members complains. Before they end of the umbra they blocked us from posting anything in the group. They never communicated with us. Waaw why are you claiming I never travel with you. I wish I can attached all our e-mail’s conversations including the ticket on this review. You guys are definitely frauds