victoria
Only thing helpful in this course was…
Only thing helpful in this course was the shampoo recipes. I'm sure you could find similar ones yourself by searching the internet though. A lot of this course was spent talking about how short the course was and how there wasn't enough time to get into things deeper and how unfortunate that was. I feel like there was days where there was good information given out but it was surrounded by fluff. And then there were days where she literally just told you to meditate of exercise. Not something I needed to pay to be told. I really had high hopes for this but it's really just somebody with a little bit of information trying to make as much money as they can off of it. I don't think it's fair, honestly.
Response from HairqareOct 27, 2023
Dear Victoria, Thank you for sharing your honest thoughts. It really helps guide us in crafting better experiences for our students and informs others in making the right decision to join or not 🤍 We're sorry to hear the challenge did not meet your expectations. We understand your confusion and you are not the first one to feel this way. We teach a VERY different approach to haircare. The beauty industry wants women to believe they need to buy a lot of products and spend a lot of money to have beautiful hair. We don’t agree with that at all. Many other women feel the same way - that advice has not worked for them. It has been scientifically proven that taking care of your whole body, like managing stress and eating well, is key to grow healthy, beautiful hair. This isn't as easy or fast as buying a product but the results are beyond what any store-bought product can give you. We want to empower you with the knowledge and tools to take care of your hair in a natural and lasting way. You mentioned that there were days when "she literally just told you to meditate of exercise." While we understand your feelings behind this claim and see that you felt it was of no value to you, we have to say that the words you used in this claim are not true. We discuss meditation and exercise backed up with data and practical examples in order to show you its direct link to hair loss or hair growth. Sometimes it takes truly understanding something to motivate you to do it. We also offer a simple workout routine so you can implement this simple practice into your life even if you are busy and short on time. We also provide access to a special mediation app that focuses on reducing stress through simple 10-minute neurological practices. This helps you manage the cycle of negative thoughts you can have which trigger stress and can lead to hair loss. This one app can change someone from seeing themselves as a victim of their daily circumstances to having better and more empowering thoughts that lead them to create the life they want and achieve the hair they desire. Sometimes it's our own minds that hold us back from what we want and we believe that if we can help women overcome this, then all the other goals they want to accomplish will happen much more easily. We go way beyond just telling people to meditate and exercise. Everyone knows they need to do these things, but many people are busy and tired and think that they can't fit it in. We make it easy to prioritise your self-care and that's worth a lot to many women. I think it's also important to address your last point: "it's really just somebody with a little bit of information trying to make as much money as they can off of it. I don't think it's fair, honestly." This course was put together by 7 experts and you received many guides, resources, tools, recipes, templates, video content, and more. We also update the program every month. We understand that our method was not able to help you as intended and our teaching style was not the right fit for you and fell short for you. Driving hair results is our top priority. This is why our refund guarantee exists. It provides a risk-free opportunity for everyone to explore our holistic haircare method. Ever since we started this company, we have encouraged any dissatisfied customers to take advantage of the refund policy because our mission is absolutely NOT to make as much money as possible. A strong value of our is: if we can't give you results, we don't deserve your money. The team have already reached out to you to offer you a refund. I am very happy to hear that you gladly accepted it 🙂 We are grateful for your feedback and will use it to continuously improve and provide the most supportive and effective resources for haircare. There is still so much we can do, and we're happy to spend our lives doing this 🥰 We wish you beautiful hair days ahead and a journey filled with health & confidence. - Sarah




