HairClubReviews of hairclub.com

Loved the first 6 months of service, but when they changed my schedule to once a month, because the fee went up....not happy....I don't see why they don't keep that offer forever. (It was a tease for new clients & don't see the reason why that had to change....) It's all about money, I know. I really don't think you would lose money if you kept clients on a weekly bases.... I know you have had a employee switch up...Maybe that's why...Not enough employee's for the demand You would have a lot more happy customer's and referrals..... I still love the staff, but changing the weekly service to monthly in the long run in my opinion would benefit your company..........................Keeping the price the same.......Happy New Year...Tom

Cons: 1) The hair quality is inconsistent 2) The hair does not last the duration for which it is supposed to last 3) Getting the appointments is very difficult 4) Even after more than 3 years of my tenure with HC, they could not figure out the quality/type of hair that can last for the duration that it is supposed to last and of the right quality Pros: 1) The staff is friendly 2) Premises are well maintained 3) The service managers are accommodating

Over the 22 years I have been a client, I have had to fight to get and keep the same appointment time each week .

For the price you pay, you would expect a much more friendly, warm environment. Instead of members are treated like an inconvenience to secretaries and stylists. Finding a "stylist" to make your hair style look attractive is challenging. Should be more artistic than glueing someone else's hair to your head.

I am happy with my treatments with Renée. But the scheduling is just really bad and I find that I have been scheduled every six weeks instead of monthly I choose to pay as I go now for that reason and feel that going every six weeks is just fine . Coming into Beverly Hills from Woodland Hills is not a dream trip but it's worth it to get the care that I am getting by r Renée

Wrong sized application... 6 sessions in... still no time for re-size... Hopefully, they will have time for a resize on my next visit. Pinching & taping up the back of the application for the last 5 sessions seems unacceptable. My hair dresser is fantastic... she is trying to get me a new manual re-size.

Very unprofessional assessment. Pressured for a deposit of 500.00. Never refunded. I have posted and continue to tell everyone of the carnival bait and switch sales pitch. I went to a professional hair surgeon and was told I'm a perfect candidate for replacement. Your staff are either untrained or simply lie for a higher commission. I hit every site to share this and still looking for more. If you had any decency you would refund my 500.00. Thieves.

My boggle is with the cost. When I first started it was $300 then it went up, then up again. Now I pay $325. I have been with your company for 7 or 8 years. In that time I did get a hundred dollar gift card which was nice. Out of $28,500 for 8 years, and all the products I buy I got a $100 gift card. Since this is the only company for hair I have no choice but to continue. If their was another choice, like I said before I would go for it.