HairClubReviews of hairclub.com

Let me tell you about my first disappointment, I scheduled for in person consultation, as they give you two options with your consoler. I arrived there on my appointment date to have a Teams call with the counselor??? They could mention when they confirmed my visit that it would be virtual. DONT waist your time to drive there. Second disappointment, those people are not hair expert. THEY ARE SALES for cheap, not worthy products and could harm you more than you think. I don't recommend you go with high hopes to solve your hair issue, cause you will leave upset for wasting your time and emotions.

This Hair Club business in Toronto's branch are CLASSLESS & UNPROFESSIONAL regarding their booking system, they treated me like a BEGGAR, I WAS GOING TO PAY!! they don't keep their word. By cancelling me the appointment what I was going to have this coming Thursday October 7th @3pm, are UNACCEPTABLE!!! If their booking system is worst, what about the rest?..IF you are the manager seeing my review,please, don't write back with your "sorry" because it DOESN'T FIX ANYTHING!!! Now is WAY TOO LATE!!.... Updating: OF COURSE YOU GOT MY FILE, you are a LIAR with your replies!!as I was the FIRST TIME CUSTOMER enquiring!! DON'T TRY to COVER UP THE SUN WITH A FINGER!!, you want proofs about your sudden cancellation?? I will show it in THE COURT & I emailed it to you!!. I won't erase this feedback. Again, your company is lack of professionalism regarding the booking system!!

hello my name is Coby Sparks aka Coeburn Sparks, iv been a loyal client for 12 years at the Lexington Ky center , all of a sudden i was getting treated like a piece of crap ,, especially by the mananger Maddison , i paid my bill every month , i joined hairclub in 2009 , had a rocky start in the beginging , changes in mgmt , stylist ect , my first experience from 2009 heather my stylist could not get my hair done right, at that time the other stylist Brittana was out on medical leave ,, then she came back , first time Brittana did my hair i was so pleased because she did a fantastic job , i wanted her all the time , heather didnt like it because she was my original stylist , but i a customer choose who i want ,, 6 months later Brittana got transfered to the denver colorado center , then heather was only stylist for a while , new manager took over center in early 2011 , her becky , she was the rudist most unplesant person , not only rude to employees , but clients as well , in later months they hire new stylist and i would try them out because i was looking for someone better than heather , beckys rudness kept irretating me , and still could not find any one they hire any better , i was about to leave in 2012 , i held on little longer then in jan 2013 only heather was only stylist , becky attitude and rudness some clients left , i held on , hired 2 new stylist c j and kylie , i tried cj she did not get it right , i wanted to try kylie but i was told she only for x trand clients only as she was not trained for my hair system ,i did not like becky , she rudist mananger , i then in july 2013 was about to throw in the towell and leave hairclub , then things started changing , becky was getting transfered to Louisville ky center and ASHLEY RICH was taking over Lexington Ky center , she turned that center around and cleaned house , she made it so pieasant , she hired a new admin. her name is LAUREN SMITH , both of them cared , between both of them they made clients feel welcomed , ASHLEY then had KYLIE trained to do my type of hair system and good thing because she was better than heather ,, then in mid 2014 KYLIE left and now had heather , then they hired another stylist JULIA , heather left in mid 2014 , so i tried JULIA and i was thrilled because she was good at hair , so ASHLEY and LAUREN made sure i got JULIA , hired anothe stylist Sheila , i always wanted JULIA ,, they hired another stylist few months later Shannon , but i always got Julia , Kylie and JULIA are good but BRITTANA was the best KYLIE and JULIA got close enough to keep me happy but KYLIE left in 2014 so i had JULIA all the time , didnt want Sheila or Shannon , then in August 2015 , Julia left , so it was Sheila or Shannon , but Shannon was out a few weeks because of surgery , so i got Sheila , Sheila tried to get it right but i was not satistfied ,, then Shannon returned so i tried her a few months but turned out Sheila way better than Shannon soi requeated to go back to Sheila , for a while hire another stylist Rebecca she didnt do it right so i stuck with Sheila because she better than Shannon and Rebecca , then in Sept 2017 Ashley got transfered to Cincinnati Ohio center ,then Lauren took over the center , i really liked Lauren she so pleasant to be around , then she leaves in April 2018 , had louisvlle center mananger Kristen manange for a while , then had Tarren from w,va. manange for awhile , they hired a new Stylist in july 2018 , her name is MORIAH , so i got her to do my hair one time and i was shocked as she did a tremendous job , i could not believe my eyes , best stylist i have ever had do my hair so i always got her all the time because that is who i wanted , Moriah is the only one to outdo Brittana ,, i was shocked , MORIAH can style ,cut hair so good and i was always 150 percent satified , then in april 2019 Maddison was trained for menangment to run lexington ky center everthing was fine , MORIAH doing my hair and getting right on the money , then in march 2020 covid hit shut everything down , but center shut down for 3 months i still paid my bill in good faith and not getting any service it did not bother me , until Aug 2020 , when gov. ok to reopen may 2020 everthing was fine i still had my hairdresser MORIAH , then in aug 2020 Maddison said i could not have MORIAH anymore , i told Maddison i only wanted MORIAH , so on so on ,things were getting bad , Maddison said i have to take who she gives me or i dont get my hair done then i started getting treated like a piece of crap ,, aug, sept , oct , nov 2020 got so bad and because the way they was treating me i was forced to go to a competitor in dec 2020 i was so emotionally hurt over this ,, i was owed some hair BUT Madisson was holding my hair hostage unless i paid her ,i told i havnt been there for 2 months , just to make this short the regional mgr lied to me ,about getting me exact duplicate of my hair i received in dec 2020 , last contact with todd was july 2021 said he will look into it , got lied to they will lie

On the name of free consultation, these guys are wasting the time. I drove almost 40 mins once i arrived they are saying it’s canceled then i scheduled it for next then they scheduled it in the morning 6 AM that is ridiculous after that i changed to 9AM , when i arrived they told it virtual and simply saying Sorry. If you guys are sending the reminders for the appointment then why can’t you send the changes prior to us instead of wasting our time. I am really fed-up with these guys

Ojalá hubiese leído todas estas opiniones antes de caer en esta triste y horrible estafa..... ya es bastante triste estar quedando calva como para que estos ladrones se burles de uno de esta manera. Cuando vi mil veces la pu licidad en Hair Club en televisión, no pensé que fuera una institución tan mala, tan estafadores. Vine aquí en la sede de Hair Clud de Delray Beach, hace 4 meses, ha meterme en una deuda de 5 mil dólares, y han fallado en todo lo que me prometieron, el microblanding capilar desapareció cuando lavé el cabello, los productos de lavado de cabello los vende Amazon mucho más económico. La chica que tomó mis fotos hoy para evaluar si hubo alguna mejoría (que no la ahi) al final me dijo que no sabía tomar las fotos capilares. Y nadie da la cara. En fin, no caigan en esta trampa de estafadores. :( que triste me siento

I got cheated by Hairclub's Troy, Michigan Center from the Day1 and they don't refund my money (50% refunded and 50% is with them) and they show to some clauses on the agreement which was never know to me. Pathetic Service. #WorstService #Hairclub

I would really appreciate you or anyone reading the reviews to have a look at my review From Winnipeg Manitoba Canada, this place is truly a scam they have no interests in genuinely caring or helping people like us out! All they care about is Money! I am so very sorry to see and read all the damage that they’ve done to the people who’ve given them a business! I had originally came in there for some help with my situation and mine was different than usual clients, I had surgery gone wrong and they had said they could help me, as vulnerable as I was looking for a solution for myself, they said that this device is the only way, so until I received this so called device I wasn’t sure what it was until I received it! It turned out to be a cut out of a wig they glue on your scalp!?! Very nasty, to say the least! I had a full head of beautiful gorgeous hair minus the scar I had from the surgery gone wrong, they glued this ugly smelly piece on my head then very slowly each appointment I had hair cut shorter and then shaved so this ugly device they call it would be covering that area that had no hair! My daughter said why are they doing that?! I truly trusted them at that time which clearly was a huge mistake! So in order to get out and away from this nonsensical non realist place I found a way to remove that device myself and she wasn’t happy to hear I had done that, my hair after working with these people had no chance! So I had to shave off all my hair and go back to wearing wigs which I haven’t needed in quite some time! I tried to get in touch with someone higher up and the lady offered me a head piece which I was clearly so extremely upset with, I couldn’t believe how she handled this circumstance it was completely unacceptable and unfounded!!! I would have been grateful to receive a refund due to all the damage and anguish they had caused me!!! I strongly don’t recommend this facility to anyone please do your homework before committing yourself to this fake facade! Don’t be fooled by this fools, of their foolishness!

July 5, 2021 I was told by the area manager of PA that I would get a refund from Hair club as soon as they reviewed my paperwork/services. I spoke to the manager by phone in April, 2021. I signed a contract at the Bala office on Feb, 2020 and lost all of my hairline. I also received scalp burns from my hair being dyed with the unit on my head. I have since spent hundreds in visits to the dermatologist/prescriptions. I received services from the Bala Cynwd, Montgomery county office for a full year. I sent pictures of my hair and a certified letter in March, 2021 to that office. I sent the before and after pictures of my hair. I received a call from the manager there asking if I would consider coming back. I stated no way! I called the corporate office and was told someone would return my call. I spoke to the area manager in April, 2021 he asked if I wanted to receive services either in Elkins Park or New Jersey locations. I explained I did not want to have any more services done by Hair Club. I explained that I just wanted my money refunded. I have to wear wigs/head wraps. The manager lied to me and stated that he would get back to me about a refund. That was in April, I spoke to Alex. I also called 1-888-369-0394, 1-800-369-0394, Hair Global Headquarters. I have been given the run around. I have experienced emotional stress due to the condition of my hair. I have spent money on hair products, wigs etc. This company has shown no empathy or professionalism. This is my second review on this site. Norma Rhine