HairClubReviews of hairclub.com

Last month the tape in the front came up and the tape stuck to my forehead after 3 days. It did exactly the same thing today after 3 days. I had no one to help me as my wife was out of town. I pay $619.00 a month and this is 2 mos. in a row that it came up completely from my forehead. The tape separates itself from the matrix and it is hell for me to try and fix by myself. I have been doing this for over 3 years and it comes up slightly after a couple of weeks, but it has never come completely up after 3 days like it has the last two months. I do not feel as though I am getting my money's worth and am not real happy about this. This has nothing to do with my stylist, but it is a flaw in the matrix. I do not want another stylist, as she is the best I have ever had. She takes time and always tries to make sure everything is right before I leave plus really takes pride in her work. I feel as though I am owed partial compensation for the last two months because I am not getting what I am paying for. This needs to get fixed pronto!!!!! Someone was supposed to contact me personally.....has not happened!

I've had a good experience so far. A couple bumps in the road but they fixed them and I'm happy with my decision. I feel more confident each day and really like the response of other people. I wish I hadn't waited so long to do this. Very good investment!

Excellent care from the Salt Lake team. Wish they would open a center in Boise. There are a bunch of us clients who have to make the 5 hour drive each way.

great staff - on the phones and my stylist is the best!

Everyone was sure polite ; however, the hair that grew in remains extremely wavy and difficult to manage. The proposed solution to add more hair is not affordable.

I have been a client in the Seattle area for the past twenty years. During that time I have seen many changes in the business. When I first became a client I was given first class treatment on a very personal scale. As time went by the facility moved to a less impressive building located off the main strip of a shopping Mall. The franchise was purchased from the private owner and became a corporate docility. The result was less personal service, less friendly staff, and decreased attention to facility cleanliness. Very little attention was given to indoor decor or seasonal decorations. At times staff members would complain to me regarding pay and supervision. The last six months it appears to me the facility and staff have improved. Cleanliness is much better and the office decor is improved. Thre new receptionist, Penelope, iS a giant step forward! However, when spending over $300 an appointment I expect t feel appreciated and special rather than just another "number". I like to fly first clas rather than coach! Jim Myers Olympia Wa 98513

Once we found the right system , all is well. Look forward to going in each week . Fun Staff

The Ft Worth office is a much better location for me.