Edmonton Fritz I.
its nor works
is not work its fake
Response from HairClubJan 11, 2017
Thank you for sharing your feedback. We are sorry to hear about your experience and will be contacting you directly so we can personally address your concerns.

For more than 40 years, our hair loss experts have helped over half-a-million clients regrow, replace and restore their hair. No matter what stage of loss you’re experiencing, we’re here to help personalize a solution for you.
HairClub (hairclub.com) has 929 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Edmonton Fritz I.
is not work its fake
Response from HairClubJan 11, 2017
Thank you for sharing your feedback. We are sorry to hear about your experience and will be contacting you directly so we can personally address your concerns.
Ann Arbor R.
Hairdressers are not good at all for the amount of money the program costs.
Response from HairClubJan 11, 2017
Thank you for taking a moment to share your feedback. We appreciate your loyalty to Hair Club. Our priority is to ensure the highest levels of service and we regret that your expectations were not met. We would like the chance to rectify the situation and will contact you directly to discuss your concerns
Frustrated in C.
For the most part, I have been very satisfied with my hair pieces; however, in recent months, my last two hairpieces have been one headache after another; you might say, sour lemons! In less than two weeks, after being fitted with a new piece, I was noticing bare patches and when I got a replacement, it deteriorated even more quickly. I now am enduring two large gaps in my hair texture, one the size of a fat man's finger and a bigger one in the bag that resembles the Grinch's smile. Finally, I wonder where these hairpices are being made...Mangeland, China? Seriously, though, If my next hairpiece replicates the same problem, I not only will demand my money back but I will definately resign myself to wigs that I'll buy myself or baldness!
Response from HairClubJan 11, 2017
Thank you for providing us with your honest review. We take feedback from Hair Club members very seriously. Please accept our sincere apology for the issues you encountered. We will speak with our team to ensure your concerns are addressed and will reach out to you.
Minneapolis Arvin Jake J.
I feel the system is to big, technician has measured and insists it is not. After service for a couple of weeks becomes loose, try to tape when washing, however still have hair that will not lay down on the right side and the collick on the left side. Very frustrated with the system after being a 25 year plus client.
Response from HairClubJan 11, 2017
Thank you for your honest review and your loyalty to Hair Club. It troubles us to hear about your experience in our center. It’s our priority to ensure every member feels comfortable and we want to do whatever we can to rectify this situation. We appreciate the time you have taken to give us this feedback. We will contact you directly to personally address your concerns.
Louisville Patrick L.
I paid over 12000 for my experience. Expected much more and promised much more. This was big decision for me and a lot of money. I feel terrible that I spent this much and very selfish towards my children considering results.The consultant I dealt with in Louisville area was "let go" recently as well so I'm told because of her tactics. I'm sure this will fall on deaf ears but that's how I feel.
Response from HairClubJan 21, 2017
Hi Patrick, It was nice speaking to you today. I sent over an email with my contact information after our call and I am looking forward to your response. Thank you for your review. Holli Area Manager-South Central
BRIANA
I usually go to Burlington off office in Canada and am snow bird in Sarasota. Canada sent a new system and hair cut is a disaster. I have been waiting for new system to fix the mess on my head that I had to endure social parties, Christmas and New Year's Eve socials and friends. Three friends saw my real hair because it was chopped off halfway up my head, another asked if I cut my hair myself, and I told her I had a hairdresser do it and she asked if she was licensed? It has been well over a month and STILL WAITING MY new system. HELP1
Response from HairClubJan 11, 2017
Thank you for being a Hair Club member and providing us with feedback. Please accept our sincere apologies for the experience you had as it is certainly not indicative of our service standards. We will personally discuss these issues with our staff to ensure they do not happen again and will contact you directly to address these issues.
Vancouver
Very expensive. Not happy with service or hair placement. High on promises and very poor on delivery
Response from HairClubJan 11, 2017
Thank you for sharing your feedback. We are sorry to hear about your experience and will be contacting you directly so we can personally address your concerns.
Nashville Brenda H.
I have been a client since September 2016. I am not happy with the hair replacement process. I also said something to the Hair Club client manger.
Response from HairClubJan 21, 2017
Hello, Thank you for your review. I left you a voicemail with my contact information. Feel free to call me at your convenience so we can discuss further. I look forward to speaking with you. Holli Area Manager-South Central