HairClubReviews of hairclub.com

I worked for hair club one year….one word to describe m experience and it was TOXIC! First of all it’s very toxic places to work starting from the manger, most not all employees and HR. I reached out to HR but they did nothing. Some employees have been there for 15 to 22 years, they are cut throat, will do anything to keep their high tipping members, very greedy and mean. They talk very badly about the members. For example, how some of the members don’t tip well. They would push around the non tipping members to each other or me, which was fine with me, because I truly cared about my clients. The Manager was a bully, very condescending and disrespectful, not a team builder at all. I was very unhappy to workin in a toxic environment. The Manager stole my Commission and tried to blame it on other people. I was selling products but she was putting them under her fiancé‘s name. Then one day before she fired me, she told me I was the reason that her fiancé was no longer working at that location. So she decided to come after me and got me fired under false pretenses. The manager has no morals or ethics. She’s not a person with good character or attitude. Mind you this poor excuse of a manager was only there for three months and she turned this place into a toxic work place. I would not recommend anyone to work at this location.

I ordered a wig 2 years ago, received something that met none of my color specifications and was FAR too small for my head, and requested a replacement after trying to wear it for only 2 days. They understood my complaints and ordered it. Then covid hit, factories closed, and I waited over 9 months. I was given a complimentary $200 piece from online "while I waited for my order to be moved to a different, open manufacturer and made and shipped". I waited another 9 months, then was informed that after getting the complimentary piece my order had been canceled because I had already "gotten two wigs for the price of one". No one ever told me my order would be canceled--in fact, they specifically said it was being updated and FIXED so I could actually get it--and now they're holding a complimentary apology gift against me. Apparently at HairClub, "We're sorry, we're trying to make this right" gifts are actually just ways to screw people over.

Crooks!!! They are all crooks … lousy hair stylists , disgusting environment and stupid upper management… save your money … these guys are like McDonald’s, crap product , lousy service and gross . If you are suffering from hair loss go to smaller companies, better service better products and very good customer service…their hair piece looks fake and makes you look like u r wearing a cheap wig The stylists are crap they hire anyone off the st because REAL STYLISTS won’t work for the company because they have too much restrictions and lousy pay … they only care about your money … during covid lock out they lost soooo many stylists because they treated them all like crap and basically if you are not on board with the company policy BS , then see ya !!! Everytime I got a hair cut from these people I went home looking like crap while I have hair all over me … amateurish service … they FORCE you to buy their fake products because that’s how they make their money …they train their stylists to milk your every penny and buy their expensive products… they put so much glue on your hair to stick it itches like crazy …SAVE YOUR hard earned money . BOTTOMLINE is you are paying a TESLA payment for a piece of cheap wig on your head … they know for a fact that people will pay anything just to feel better about themselves.. Go to smaller independent owned companies,they are way more affordable and you actually feel the hair as part of your own ..everytime I left my salon visit appointments I never felt like it was my own hair because they glued it heavily so I felt like a heavy hat on my head . Ever since covid they lost soooo many clients because they stole their money and being closed until further notice , but every month they took money outta your Acct …first thing they ask you ( when you sign up ) is your debit card number so they can automatically withdraw first of the month . STAY AWAY

why would anybody pay their insane prices when you can buy a great lace system online that lasts for several months simply by taking care of it..anybody paying these people must have time and money to waste..I was a member in Winnipeg , actually their first or 2nd customer ever and aside from the people being ok, the price was insane at 5-600 a month..I now buy online for 3-400 including perming and the exact colour I need and have a guy cut it in for me..1 hour every 3-4 weeks, and in between I wash and condition it and put it back on easily..it is not brain surgery..it is simple...

My Experience 06/03/2021: I am a 40-year-old male, an ARMY Combat Veteran, and currently work with Fire Departments, ensuring their safety. I signed up at Hair Club (Dallas, TX Branch) in Jan. of 2020. Since this time, I have spent over $4000.00 and have not received one day of hair that I ordered. My Story: The first hair piece was ordered in Jan. 2020. It arrived at the end of March. They measured my personal hair and told me I was ready to apply the hair piece. They put it on me, then completely chopped it off. When I asked why, they told me I wasn’t ready for the hair style I was going for (OK, then why did they tell me I was ready??). This hair piece went completely bald, in the front, within 3 days. However, covid hit and I was stuck wearing it for a little over a month. At this point I was completely embarrassed professionally. In June they called and told me my second hair piece was available. I went to put it on and noticed that it was not even close to the same as the first one. Color, thickness, fit were all completely different. I asked the manager what happened; he told me that the stylists will go in and make changes (lie). I was still new to this, so I went along with it not knowing any better, but thought it was strange that they would change everything without asking. They dyed it and sent me on my way. Of course, the dye only lasted a couple of days, so I was quickly back to looking crazy. This went on with two or three more hair pieces. Each one came with a different lie about why it wasn’t the right color, fit, etc. He would tell me that “they have to personally dye each hair piece that came in. They usually have months to do this, but since mine just got there; they didn’t have time.” I said “so people can’t order a specific color, you have to dye everything?” “O-no, you can order colors, it's just covid.” (Every time I caught him in a lie, he said covid). Finally in October, I realized that they had never ordered my hair. They were going into their back room, grabbing other people’s trash hair (I’m guessing that they tried it on but didn’t like it), then telling me it was my hair and of course charging me for it. At my next visit, I sat down with the manager, called them out on this, and asked them to stop. We then went through the whole order process line by line, so that we would all be on the same page. The next hair piece that I came in for, would be mine. We were all in agreement. I left this visit bald, convinced that we got it right, and ready to receive my hair in Jan. They call me in Jan. 2021 and tell me it's ready, I show up and see that it’s not even close to the right color. I’m blond, this thing was dark brown. He told me a few more lies about hair dye (trying to get me to put it on), and that was it. I have not heard from anyone since. I’ve called, they keep taking a message and telling me he will call back (he never does). I’ve called the corporate office, they said all they can do is tell the Dallas office to call me (they didn’t). I was completely nice and understanding with this company and they took advantage of me. I would not recommend Hair Club. Read all of the reviews and take the negative ones to heart. Save your thousands of dollars and buy a nice hat.

Do not go for the RestoreInk procedure. Cost 3.2k with no results and even worst off than I was before going there. It looks like I have a bunch of moles at the back of my head. Asked for refund and they’re becoming arrogant and refused to reimburse the cost or partial cost. Worst experience Ive had in a long time. Waste of time and money. Looks like all these 5 stars review are mostly fake…read the 1-3 stars if you want a true opinion on product and services there. Its a scam.

I have been wearing hair systems since 1987. I know WAY more about this business than anyone I have ever chatted with a HCM. I have seen the reviews here. I understand. They only use NATURAL hair. It ALWAYS fades and FALLS out over time. If they would just give a person a choice and offer synthetic systems many of these complaints could be taken care of. I dont need to see some HOT lady & have her tell me about my hair loss problems. I need to speak with someone who knows MORE about hair systems than I do. EVERY time I have went in for a consult these women have followed they same script. Skirt and blouse at least 2 sizes to small. Breast carefully positioned. WE DONT OR NEED THIS!!! Why not hire ME to run an office?

I have been with HCA for 10 years and sadly the quality has just gone all the way down to junk status. I have an issue with the hair being so thin to begin with and then falling out in chunks thereafter leaving you feeling vulnerable and unhappy - I don’t feel I am being looked after and to add insult to injury my cost increased by at least 30 % without notice or discussion and they debuted this money with no issue and no permission and have left me stranded with hair issues and no concern ! I would have thought that after 10 years I’d be treated with more respect ! How can you demand more payment for the worse quality is beyond me. I told them the hairline is out in clumps and even sent pictures and received no call back to remedy and then insured this morning seeing the extra money removed from my account with no permission to do so Shameful