HairClubReviews of hairclub.com

Response from HairClubFeb 9, 2017

I've recently send you an email to discuss and explore your experience further. I would like to work to resolve your concerns. Looking forward to speaking with you. Alexander Gonzales Area Manager Thank you for taking the time to post a review. We're very sorry to hear about the experience you had at our center. This is certainly not indicative of the Hair Club experience and we would love the chance to address your concerns. You will be contacted personally to discuss your experience in greater detail.

Response from HairClubJan 11, 2017

Thank you for your feedback. We will remove you from our list.

Response from HairClubJan 21, 2017

Hi Sharon, Thank you for your review. I left you a voicemail with my contact information, please call me back at your earliest convenience to discuss further. I am looking forward to speaking with you. Holli Area Manager-South Central

Response from HairClubJan 11, 2017

Thank you for detailing your experience. We are disappointed to hear about the challenges you faced. We will be in touch with you so that we can personally address your concerns.

Response from HairClubJan 11, 2017

Thank you for your honest feedback. We are sorry to hear about your experience with your stylist and our manager. We will be reaching out so that we can personally address your concerns.

Response from HairClubJan 11, 2017

Thank you for your feedback. We are very sorry to hear about your experience and would love the opportunity to make it up to you. You will be contacted personally so we can address your concerns and answer any questions you may have.

Response from HairClubJan 11, 2017

Thank you for taking the time to post a review. We're sorry to hear about the experience you had at our center. This is certainly not indicative of the Hair Club experience and we would love the chance to address your concerns. You will be contacted personally to discuss your experience in greater detail.

Response from HairClubJan 11, 2017

Thank you for sharing your review with us. We are deeply troubled to hear about your experience in our center. We strive to provide excellent service and it is unacceptable that your expectations were not met. We apologize and will work with our team to ensure any issues are resolved. We will also reach out to you personally so that we can answer any questions or concerns you have.