HairClubReviews of hairclub.com

3.4929 reviews
Wellness & Spa
1499 W. Palmetto Park Road, Suite 300, Boca Raton, Florida

Write a review

Call Directions Website

HairClub

Write a review

About HairClub

For more than 40 years, our hair loss experts have helped over half-a-million clients regrow, replace and restore their hair. No matter what stage of loss you’re experiencing, we’re here to help personalize a solution for you.

HairClub (hairclub.com) has 929 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: hairclub.com
Website: hairclub.com
Category: Wellness & Spa
Location: Boca Raton, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 79% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

HairClub reviews

Showing 218 reviews with 1 star · Clear filters

Atlanta William J.
Jan 10, 2017
It's like I never had the procedure done.
About 5 years ago I went to the office located in Vinings Ga. I had a replacement procedure done which cost roughly $4000. Although it covered some space on top, when I look in a mirror at the back, it's like I didn't have anything done.
Response from HairClubJan 20, 2017
Hello, Thank you for your review. I left you a voicemail with my contact information, please call me back at your earliest convenience so that I can hear your concerns in detail. I look forward to speaking with you. Holli Area Manager-South Central
Bloomington
Jan 9, 2017
Very bad experience
Staff did not share valuable information to begin with and then I end up paying more money and feel like trapped Not recommending to any one
Response from HairClubJan 11, 2017
Thank you for your feedback. We are very sorry to hear about your experience and would love the opportunity to make it up to you. You will be contacted personally so we can address your concerns and answer any questions you may have.
San J.
Jan 9, 2017
Free floating hair!
Sad! Went through several hair styles each with their own idea of how to secure the hair to my head. Hair kept coming up in the front (some time in the back of the head as well) detaching itself from the adhesive strip used to secure the hair to my scalp. I was in their office every week or some times twice a week. They bounced us around to three different people all concluding that the adhesive was unable to perform as described. Some of my hair was removed due to one styles recommendation of shaving it off for a better angle - didn't work either.
Response from HairClubJan 11, 2017
Thank you for sharing your review with us. We are troubled to hear about your experience with Hair Club. We strive to provide excellent service and it is unacceptable that your expectations were not met. We will reach out to you personally so that we can address your concerns.
Lavetta L.
Jan 9, 2017
Fake
I went to the hair club thinking I was going to get a mircobrasion of hair on my head. When the day for my hair to be miroced, the lady brought out a half wig, and said it was going to be bonded on my scalp.
Response from HairClubFeb 9, 2017
I've recently send you an email to discuss and explore your experience further. I would like to work to resolve your concerns. Looking forward to speaking with you. Alexander Gonzales Area Manager Thank you for detailing your experience. We are disappointed to hear about the experience you had in our center. We will be in touch with you so that we can personally address your concerns.
Pickering Terry R.
Jan 9, 2017
Products has not worked for me as they promised.No change in almost 6 months
I was guaranteed that their products would work, and after 5 + months, no change in my hair growth. This is truly a disappointment. $4,200. out of my pocket and the staff cannot show me any changes.I feel ripped off
Response from HairClubJan 11, 2017
Thank you for sharing your review with us. We are troubled to hear about your experience with Hair Club. We strive to provide excellent service and will reach out to you personally so that we can address your concerns.
Atlanta Bob C.
Jan 9, 2017
Poor quality and service
Poor quality of hair, wrong coloring. Bait and switch service, hidden charges. So disappoint in both quality but customer service, I'm in the,retail busineas and if I treated my customers this way I would fired.....
Response from HairClubJan 20, 2017
Hello, Thank you for your review and honest feedback. I left you a voicemail with my contact information. Please give me a call at your convenience so we can discuss further. Holli Area Manager-South Central
Customer
Jan 9, 2017
They are not doctor's and they don't care about you once they get your money.....
Not a company to be trusted. They also use workers from China, that's were they send the "hair" to get made. Bad experience, one-after-the-other, they did not listen to me or my concerns, just kept telling me "they can fix anything!" NOT!!!!! My stress became worse after joining this club.
Response from HairClubJan 11, 2017
Thank you for your feedback. We are very sorry to hear about your experience and would love the opportunity to make it up to you. You will be contacted personally so we can address your concerns and answer any questions you may have.
Brooklyn Louie M.
Jan 9, 2017
Ruined my face with his chemical hair drops and his shampoo makes ichy and rashes
They don't even refund my money with exscuse that the hair products since they don't have back ingridience descriptions are unfualt.
Response from HairClubJan 11, 2017
Thank you for providing us with an honest review. We are very sorry to hear about the issues you encountered. We will be looking into the situation further and will personally contact you to address your concerns.

HairClubReviews of hairclub.com

About HairClub

About these reviews

More in Wellness & Spa, Florida

J Sterling's Wellness Spas

Runway Health

The Terra Wellness

Whakaw

HairClubReviews of hairclub.com

HairClub reviews

It's like I never had the procedure done.

Very bad experience

Free floating hair!

Fake

Products has not worked for me as they promised.No change in almost 6 months

Poor quality and service

They are not doctor's and they don't care about you once they get your money.....

Ruined my face with his chemical hair drops and his shampoo makes ichy and rashes

About HairClub

About these reviews

More in Wellness & Spa, Florida

J Sterling's Wellness Spas

Runway Health

The Terra Wellness

Whakaw

HairClub reviews

It's like I never had the procedure done.

Very bad experience

Free floating hair!

Fake

Products has not worked for me as they promised.No change in almost 6 months

Poor quality and service

They are not doctor's and they don't care about you once they get your money.....

Ruined my face with his chemical hair drops and his shampoo makes ichy and rashes