HairClubReviews of hairclub.com

Sorry but I do not have good things to say about hair club, for me was a very bad experience I was missed led information about it, what was the procedure for Trans Plus to be add it to my head, the customer service Rep. that attended me kept saying I will be so happy in the end with a full head hair, and every time I asked to speak with a client with prior condition like me, he will say we do not have anyone today ,but nest vesite you will be able to talk with someone. And with that he misses led me important information for me to decided and talk me into make the deposite of $500:00 dollars so I did , with out speaking with a client like I asked, before making my decition, then I book the date for pre concultation to do my hair , and he promeced me at that time he will for sure will have another client for me to talk too and ask questions before I do my hair, or my hair will be done for free.So the day came Dec. 8 ,2016 I got to the hair club and the CRS wasn,t in that day ,so he did not keep his promece and left me hanging with out a client to talk too! That made me very apcetted. and I knew that will be a very bad experience, but then another CSR a female that time was very good explaining me the procedure and tried to find a client for me to talk too it, that's when I noticed the client hade a dark type of leice attached and glowed to her scalp Where the new hair was attached, then I said that's not what I want I do have hair still I do not what to lose or shave my own hair ,like the CSR explained to me,and that's when I knew that I was missed informed and my appointment wasn't book so I lost 4 hours of my time that day and nothing was done, about what was the procedure , and them when I went in on the Dec. 15 th I asked to speak with a menager, and that's when they talk and convince me to try the Xtrans .I did not like it and that's when I decided that procedure was not what I wanted for my hair and plus it will be to expense for me to maintenance . I then decided not to go through with it, I'm very disappointed very unhappy 100% sorry I did full for something that I was missed informed and on top I lost $500:00 deposit ,plus first month payment another $242:50 they told me it could not been refunded, so that was my very bad experience with Hair Club after your company promece 100% Satisfation Guaranty, I'M NOT at All Satisfid and lost my $ 742:50 Dollars for a service that wasn't DONE!!!!

I started my EXT treament im August, i have lost more than half of what i had left, nothing made a difference, i was om 5% minoxidil and Hairclub put me on 2%, i dont think this review will matter because my money is pretty much gone, i am still waiting to see because i have few months left but have no hope, the hairdressers name is Sam she is really sweet but I am extremely disappointed with the results i have spent 4,000 and nothing happend

I went there to discuss about permanent hair treatment but consultant was forcing me to get the temporary hair treatment

I did not feel reliable

They need to be honest with their customers instead of showing the customer's false advertising when it comes to doing hair. I had a bad experience with hair club.

The product itself is inconsistent with good hair one time bad the next! ! You should develop a closer location to The Villages , Florida! It takes me an hour and a half to reach your location and The Villages is full of senior customers who have to make that trip

I was to get a call back and never did. All they tried to do was get cir 4k from me before I really had any idea what I was getting into. I was at hair club Chicago many years ago and was way better.

Your service is slow and people have to wait long time to receive your product and service, Wish you better service