HairClubReviews of hairclub.com

They never mentioned a package that was cheaper than what I paid and almost had to a great sum of money because of that, would not recommend this place to anyone.

I feeling like i waste my money. After my years is up. I will not be going back to HairClub. If i spend my money and the workers should be able to tell you what going on with your hair. I go there once a month to gets my hair washed and pick up more products that keeps made my hair hard as a rock.And you should have to tell a stylist to trim your end. When you paid all that money to HairClub.

This business offered a service that would help with certain insecurities. Sure, the system helped for a bit. But, as it turns out, the promises whispered into my ears were nothing but gilded lies. The only way for this system to be viable is if you make six figures and even then you have to abide by a strict rule book. I was told I didn't have to change my lifestyle and that the system would last if I bought into it. That was a straigh lie. Unethical businesses tend to operate this way. They lure you however they can. But as soon as you realize that it's just bait. It's too late, they already have their hooks in you. Disappointed..

Since Oct 2019 until today (7/24/20) three of the Hair Club hair systems provided and applied to me have been poor in construction quality. I have been a member for 20 years and never had the problems encountered with the last three systems. Initially the system looks fine. My most recent system started out fine, then 5 days later large quantities of hair pulled out when combing or brushing. It has gotten so bad that just rubbing your hand across the hair requires you to wipe your hand with tissue to clean off the hair. Then brush your shoulders to remove excess hair. I have never experienced this problem in 20 years. My local Hair Club reps. seem very concerned and have been telling me for over 3 months they are working on the problem. Nothing has improved. The fix is out of their hands and Corporate HQ needs to get moving. I am not one to complain but when you are paying for a certain product and it is poor quality there are limited options. For three months my local Hair Club was closed for COVID 19, but they still charged me for three months fees. Recently my local Rep. indicated my monthly fee would be cut in half until the problem is corrected, this was the Reps. answer when I told him I was going to stop my automatic monthly payment. I do wish to continue my 20 year association with the Hair Club but I am exploring other options.

I have read the other reviews and I have the same questions...The communication is not there. I have emailed and called the Nashville center many times with no response. Why are people continued to be charged for services the are not receiving? Why is there not more communication with clients? More importantly, why aren't you giving straight answers to the questions that have been posed instead of saying, we are looking into it. Paul

I was a hair club member for 7+ years. I really should have stopped after two years but fear kept me coming back and paying an exorbitant monthly fee. Had I known then, what I know now, I never would have started it. There are so many better ways to deal with hair loss issues. Unfortunately for me, the system caused further hair loss due to contact alopecia. I am extremely active and was constantly having to deal with skin infections on my scalp. I finally made the decision to stop this crazy process back in July 2019. I am growing my hair back out and it is taking forever; not to mention the damage the system did to my scalp. Please, think long and hard before you do this! Especially considering what we are experiencing now with COVID19. Ask yourself if you really want to pay that monthly fee for the rest of your life and if the system will really work for you long term. If not, DON’T DO IT!

i’ve been a hair club client for 30 years started the program With Hair Club when it was only 10 years old in New York City on Madison Avenue Customer service and customer relations was at its peak at that time Sy Sperling did a great job in handling clients. On my visit March 6th to the Staten Island office my contract renews March 24, I was forced to pay a service fee because my services ran out in April, asked to wave the fee but was refused, I told them my contract renews in only 3 weeks , didn’t matter, I had to get up from my chair while my stylist was still doing my hair and give them my credit card they couldn’t wait till I was done because it was Friday and the manager had left and there was no one to speak to you and the front desk was very indifferent Would that happen with Sy? I don’t think so, there’s been other problems to with appointments,Customer relations has changed drastically since I started very sad. Owners need to be more hands-on with their franchises know what’s going on in the office Peter!

Overall I have been very happy with my hair in the past. I have been a customer for 25 years. Over the past 6 months they have switched products to MAXAM shampoo and conditioner. Whatever you do. Do not use these products they completely destroy the system. The package i pay for includes this product at no additional cost (Bad Deal) Until they changed products I was happy. Where is the quality control???????????