HairClubReviews of hairclub.com

I have been to hair club many times growing up. I have alopecia and growing up as a girl with no hair was pretty rough so I went to them. They have AWFUL costumer service and it’s like they don’t even care. I remember being 10 and living 2 hours away from a hair club just to order a wig through them and go back 6 weeks later to find out they “forgot” to send in the order and it was still sitting on their desk. They’re awful people who don’t care about your feelings. Even a 10 year old child.

First of all, the 3 day guarantee or your money back is not enough time to see if your satisfied. I had the hair matt that is secured to your head with tape and glue. At first I'm on cloud 9 because it does look good and feel good when this procedure is first applied. I have a very active lifestyle. I do a lot of work outside where I get hot and naturally my scalp does also. At that point the glue and tape starts to come apart and the hair piece comes off. For the money I paid up front, 3 days is not enough time to see if your happy with this. Also when I take a shower, the hot water breaks down the glue and tape even more. Next thing you know, the hair piece is almost in your hand.

People at Hair Club In Fort Worth are very nice. However, products have not worked for me. I have less hair now than when I started 9 months ago. I'm devistated with the results. My 4K for treatment was not really guaranteed the way they make it seem. Be informed! Be aware. I can't say that the treatment won't work for anyone, I can only say that it was not effective for me.

Started service on June. Used all sprays pills laser comb n minoxiril plus protein treatments. My hair never stopped falling off. Someone should've told me a dermatologist could do a biopsy of my skull n determine reason for hair loss. Cheaper cuz it's covered by insurance. With the 3000. I wasted I could've gone on a much needed vacation.

very bad customer service,very rude

This is my second review for Hair Club: the highlights below: 1) I was contacted for an initial review-it was not good so I first called the company-bad news best delivered real time & good news electronically 2) I could not reach anyone and nobody returned my call. 3) So I posted the review; I did receive a response: "sorry you were not satisfied, I will call you to discuss". 4) Holly Best called and left message when I was on vacation and wanted to "resolve concerns". I returned the call & left voice messages. 5) Waited several weeks and called back - voicemail was full! 6) Never heard back and I stopped trying. It is expensive and service is INCONSISTENT - that is my biggest issue - some good some bad, but overall they never followed up with me to discuss a resolution. I am not a fan. I always do referrals but not for HC.

La atención bien mala, la explicación muy limitada, los precios por las nubes, la espera para la consulta de más de una hora, y no me dieron lo prometido un kit de prueba, ni siquiera te prueban nada en fin toda una basura uno de los tantos engaños para tomarte el dinero, totalmente no recomendado

I am absolutely unsatisfied with this treatment. I understand that results vary from person to person but I didn't have a single result. I mentioned numerous times that it wasn't working and that I saw no change or hair growing. I was never offered a solution and all they would say is "be pacient". My treatment ended and still no results. And they told me that if I wanted more treatment or help that I'd need to pay. This treatment was very expensive and I truly believe I paid for something that didn't work.