Columbus Liz W.
My New Hair
My head was not measured accurately because I had a space that bubble up in the back where my neckline meets the hair. . It had to be taped down to stay in place. The polyfuse does help it a little in the back where neckline is , however , after two days , it becomes loose. The first hair I received was nice and curly and I took care of it and it did not fall out when brushing it. The second hair I received did not have hardly any curls of the left side as it was on the right side after shampoo it. I did not know , I would have to throw it away when it was worn out. . The second second had keeps falling even though. I am shampooing it regularly. I do not like to have to keep switching stylist. When I called Houston, Texas Hair Club in advance to schedule an appointment and the stylist said she would call me on the 28th of December and she never did. I thought she would take the courtesy and said , no opening came up. Oh well, lastly , I must say I did tip the ladies every time they did completed my hair ($20); scheduling a time to get my hair done is a bit challenging especially the the same stylist.
Response from HairClubJan 11, 2017
Thank you for providing us with your honest review. We take feedback from Hair Club members very seriously. Please accept our sincere apology for the issues you encountered. We will speak with our team to ensure your concerns are addressed and will reach out to you.



