HairClubReviews of hairclub.com

While I applaud the professionalism and impeccable customer service, I feel that the required monthly payment is too steep. While there are many levels to choose from, I feel that even the lowest amount is too high Once you become a client, you must pay a minimum of about $250/month otherwise you will not be serviced nor maintained and end up.bald again. I was not told this.when I became a client but that was a long time ago. Be sure you can finacially make this lifetime commitment.

I feel like I was just sold to and experience with photos and analysis was inconsistent - in fact my last visit I asked to see what a contract of maintenance would look like and they said no, nothing to look at which I find that if I were to do maintenance I would be signing something - AND I STILL NEVER GOT MY LAST PHOTOS and nobody followed up with me and don't expect them to. Did like the sessions I had with my own stylist - however when they would call to confirm the appointments and if it was not with my regular person they would not tell me so when I would show up it was a surprise (I might have rescheduled I knew). Its kind of sad, because I do a lot of referrals and well this may not happen. I have also sent emails to receive some follow up and nobody responded back. In fact I did not want to write a review until I heard back from somebody and that has been since October, its now January and no email, no call, no nothing. Very sad.

I hate the drive to get my hair done. But love the results!! Don't like waiting over 2 hours to get my hair done either!! Everyone there is very professional and polite!! It's just new people they hire that I don't trust with my hair. I don't like beginners experience no matter how sweet and nice they are. This is a professional business and they should do everything they can to keep the professionals!!!

Service started out great but as I extended my service agreement, The quality of personnel has become questionable. I don't like unqualified stylist working on my hair.

Good job , but could match color better between my hair n system

Every one Es diferent economic and background hair club they just want to push for the most visits you can make a year but many can not afford that if there is a basic plan that is every six weeks visits the hair must stay in place those seis weeks the problem is most of the time the tape and hair start moving after the third week and there is not acceptable every one don't have the budget if people wants to come every 3 weeks is good but some can not do that

Better information regarding contract renewal period, systems and services remaining on existing contract, etc... Online access to view and schedule appointments would be helpful. Pictures/names of all stylists for easier reference.

I initially had bought the headband expecting to also be scheduled a hair cut and massage for free like informed when purchasing the headband. Unfortunately mailing in and texting to enquire about the hair or head massage and all was to no avail. But I'm still using the headband Three times a wk for Five mins and do my own haircut and its been four(4) months now