Toronto J.
Withheld info
I was not informed about all the possible option. They suggested that I had to automatically go to the most expensive treatment without informing me of the other possible option. I was only informed after I had accepted the most expensive option, but was told for future.
Response from HairClubJan 11, 2017
Thank you for your honest review and your loyalty to Hair Club. It troubles us to hear about your experience in our center. It’s our priority to ensure every member feels comfortable. We appreciate the time you have taken to give us this feedback. We will contact you directly to personally address your concerns.