HairClubReviews of hairclub.com

Hi I am very pleased with Hair Club. I am very happy with everything.

We have always been completely happy with all the services we have received from our Hair Club stylists in Pickering, Ont. They are attentive, personable and make sure you leave with a smile.

Came to HairClub 5 years ago in tears. Thinking nothing could be done. What they do,really works! I have all my hair back and I couldn't be happier. The staff was very kind, caring and understanding. They go out of their way to make sure you're happy. I highly recommend them.

The service and flexibility are the reason I am still a member. My stylist is creative and “the best!” I have been a member since 1988 and thought Nicole, my stylist in California, could not be beat. I was wrong. Katherine “Kat” now is #1!

I enjoy coming in every week without hesitation but because of the stylist I have it makes it more enjoyable.

I have been a client for around 30 years and never had any big issues and if there were minor problems they were always taken care off. The office in lake success NY is fantastic the staff will go out of there way to help you Maria C is great

Edit as of 9/22: Appreciate the fast response and working on my issue. Thank you for the call Candace. Would like to thank Amber and Holly for being such professionals and working with me over the past week to resolve my issue. Very happy with the service rec'd. Original review: I understand Covid is causing issues. However, I went for my service today and was told my new system wasn't in and that they would need to use my old one again. Not satisfied with this. The system quality over the past year isn't as good as in the past. Way too much hair falling out. I almost have a bald spot in the system and I have to use it another month or more? They couldn't even tell me if I will have the new system next month. I pay WAY too much for this. I have been a client for 30 years. Very disappointed. Maybe a little forethought should have been done to avoid this. No offer of a refund either. If the quality was better, it wouldn't be an issue. Corporate needs to get back to producing a quality product. The local team is great. No issues with them.

I would like to post another review after the one I posted 2 days ago. After posting my review I received a email from the corporate office at HC and he made me feel like a client that they cared about. A client that had been a customer for over 20 years. He made everything right, and I am happy. Thank you HC for caring. This is the company I remember. Thank you regional manager. You know who you are. Mr. A. I am happy now. To other clients out there. Give HC a chance to correct your issue, if they can they will. Thank you, thank you!!!