It was a workout but Christian got the hacker out of my social media account. Super impressed!
Response from Hacked.comSep 6, 2024
Excellent to hear Lisa, thank you.
Best regards,
Jonas Borchgrevink
Founder of Hacked.com
LB
Lindsay B.
Christian was AMAZING
Christian was AMAZING. I had lost all hope- this hacker was in my account scamming all of my friends. It was awful. This company is 100% legit. If you are worried- don't be. They are so awesome and will not hang up without making sure you account is SUPER secure. Trust them.
Response from Hacked.comSep 6, 2024
Thank you Lindsay, very kind of you. Please get in touch if you need any help in the future.
Best regards,
Jonas Borchgrevink
Founder of Hacked.com
JB
Jenifer B.
Words cannot express my joy..
Words cannot express my joy... I was hacked. and had little hope that anything could be done... But Aaron did it!!! Anyone questioning if they should ask for help from Hacked.com... don't. What an amazing experience!!!
YL
yoko L.
Can you please help me open my hacked…
Can you please help me open my hacked account
BS
Brenton S.
Highly recommended
Highly recommended. They were very helpful and knowledgeable. I was able to get back into my Facebook account after it was hacked.
Response from Hacked.comAug 31, 2024
Thank you so much Brenton, I'm happy we were able to help you.
Best regards,
Jonas Borchgrevink
Founder of Hacked.com
JN
Jess Nicole M.
After 4 months of paying them, they told me nothing they can do
My husband, Brandon, has a business account that we advertise with on Facebook with over 300k followers. The people at hacked.com assured me they had a great success rate for business accounts. They charge you $100 everytime they talk to you, it is NOT a one time fee or flat charge to help. They have zero internal connects at facebook, you are able of doing everything yourself that they do. They submitted the claim wrong and did not ask for the hacker to be removed from business manager so we did get the page back for maybe 1 hour but the hacker kicked us back out. Now that its been 4 months, and thousands spent to them, they told me today just to try submitting on my own and that is it. Total waste of money.
Response from Hacked.comAug 31, 2024
Dear Jess Nicole Morris,
Thank you for sharing your feedback. We sincerely regret to hear about your experience and appreciate the opportunity to address your concerns.
First, we want to clarify that we have not received a request for a refund. We encourage Brandon to contact us directly to discuss any issues he encountered. We are committed to ensuring our clients are satisfied with our services.
Regarding our pricing, we charge $99 per hour for booked sessions, which is entirely voluntary. We also offer a comprehensive recovery package for businesses, which includes the entire recovery process for a single fee. The claim that thousands of dollars were spent on our services is not accurate, as we do not have any package or service that could result in such a high cost.
While we strive to provide the best service possible, it's important to note that the process of recovering a hacked business account can be complex and subject to the actions of third parties, such as Meta (formerly Facebook). We do have a team member who previously worked at Meta, and we follow Meta’s guidelines strictly to secure and recover accounts. While it may seem that the steps we take can be done independently, many clients find value in our expertise, which helps them avoid common pitfalls and save time.
We would like to investigate your case further and ensure that we’ve done everything possible to assist. Please have Brandon forward the details of his case to me directly at [email protected].
We also encourage clients to leave reviews based on their own experiences to comply with Trustpilot's guidelines.
Thank you for your time, and we look forward to resolving this matter.
Best regards,
Jonas Borchgrevink
Founder of Hacked.com
MM
Michelle M.
Forever grateful for Aaron at Hacked.com
Stop what you are doing, and RUN to hacked.com right now if your social media was hacked. Do not contact a lawyer. Do not contact the platform. Do not contact an IT professional. You need Aaron Weaver at hacked.com. One week ago today, my Facebook business page with 567,000 followers was hacked and stolen. This has been my blood, sweat and tears for YEARS, not to mention 1/3rd of my income. Aaron held my hand through the entire process, dealing with the nightmare that is Facebook customer service, until I had my page back. After that, he checked all my security settings on my social media platforms and email. I wish I had contacted him the moment it happened, instead of days later, but I didn’t know who to trust. SAVE THIS WEBSITE. I hope you never need it, but if you are ever hacked, you absolutely 100% need Aaron’s help. I am forever grateful, as is my entire family. I wish I could have jumped through the computer and hugged him. Lucky for him, I couldn’t!
Forever grateful,
Michelle
RN
Ron N.
Never gave up on me!
I lost access to my social media account on June 1st and promptly turned to Hacked.com for help. From the moment Jessica Ferrufino took on my case, I knew I was in good hands. She immediately reached out and began working tirelessly to recover my account. Despite the complexity of the situation—thanks to some very clever hackers—Jessica never wavered in her determination.
Jessica guided me with a strategic approach that put pressure on the social media platform to step in. Her expertise and proactive communication made all the difference. Throughout the entire process, Jessica kept me informed, regularly checking in and providing insightful advice based on the latest developments. She was always there, ensuring that no detail was overlooked.
After three months of dedicated effort, Jessica suggested we reconnect via Zoom. During that call, she worked her magic and successfully unlocked my account. It was a moment of triumph, and I have Jessica’s persistence, knowledge, and professionalism to thank for it.
I can't express enough gratitude for the exceptional service I received. Hacked.com and Jessica Ferrufino have earned my highest praise, and I will be singing their praises for years to come. If only I could invest in such a stellar company! Thank you, Jessica, for a job incredibly well done!
Response from Hacked.comAug 29, 2024
Thank you so much Ron for your review. That means a lot to us at Hacked.com and Jessica.
Please remember us if you need help in the future.
Best regards,
Jonas Borchgrevink
Founder of Hacked.com