Gwynnie BeeReviews of gwynniebee.com

Response from Gwynnie BeeAug 30, 2019

Hi Gail, We are sad to learn about your perception of our collection. We are reaching out to you via email to better assist you. Our best, Gwynnie.

Response from Gwynnie BeeAug 30, 2019

Hello Karen, Thank you for sharing your views. We value our association with you and are sad to learn about your perception of our service. We are reaching out to you via email. Our best, Gwynnie.

Response from Gwynnie BeeOct 27, 2018

Hi Molly, Thanks for your feedback. We appreciate you taking the time to mention that your initial experience with us was great! Trust us, we intend to delight you with each shipment, henceforth. We checked your last few shipments and were unable to see any delays. Also, we were unable to find any reach outs regarding any garment quality issues – we do however, apologize that you received garments not meeting the Gwynnie Bee standard of excellence. We can also understand that you are looking for a wider variety to choose from and closet. Here’s a link to our New Arrivals section (https://closet.gwynniebee.com/a/clothing/new-arrivals), which I’m sure you know  - which we replenish thrice a week. However, for a more customised assistance regarding finding particular styles – feel free to call us at 1-855-GWYNNIE (855-499-6643). Phone lines are available 9:00 A.M. to 8:00 P.M. (ET) Monday to Saturday. Our specialists will be more than happy to assist you in getting the most out of your subscription with us, with special emphasis on finding styles in line with your preference. Note: We would request that you reach out to us immediately via phone/email should you experience any issues in terms of garment quality/delayed shipments, etc – so we may quickly identify and address them. Our very best, Gwynnie

Response from Gwynnie BeeOct 27, 2018

Hi Ann, Thank you for your review. We are saddened to learn that you were thinking of cancelling. There are a few reasons why we request that you call us: 1) Your time is valuable, and we appreciate that. We want to take care of you quickly in a one-on-one chat, listen to your concerns and give you peace of mind that your account was cancelled successfully OR work out a resolution, to your satisfaction. 2) We're a relatively young company, and we want to make sure we are addressing what matters most to our customers as we grow. Any feedback you share on your personal experience is highly valued by our team and will directly impact our service to our other members. For further assistance, please call Gwynnie Bee customer service at 1-855-GWYNNIE (855-499-6643). Phone lines are available 9:00 A.M. to 8:00 P.M. (ET) Monday to Saturday. The team will be happy to assist you with all your questions and concerns. Regards, Gwynnie