Nikole W.
A bit slow at times
A bit slow at times The primary reason for giving them only 3 stars is that it can sometimes be a bit of a delay between notifying them of a returned item and a new item being sent out - even when consistently keeping 10 or so items closeted (the more items in your closet, the better the odds that they'll have things in your size to send immediately.) For the monthly fee, I'd love a faster turnaround in order to be able to truly get my money's worth. The proferred discounts to purchase the items that you currently have at home are also rather meager. The customer service has always been very easy to reach, highly responsive and very willing to help.

